9 Call Center Agent Jobs in Lehi, UT
Serenity Healthcare is Hiring a Call Center Agent Near Lehi, UT
Call Center AgentOnsite - Lehi, UTAre you ready to make a real impact and bring a breath of fresh air to the world of healthcare? Join the Serenity Healthcare team, a mission-driven company that puts the quality of care at the forefront, all while revolutionizing the industry through alternative treatment options that impact those struggling with their mental health. As a Call Center Agent, get ready to be the hero who connects individuals to life-saving treatments and brings hope to those who need it most.
But wait, there's more! Picture this: treatments delivered in spa-like clinic settings, creating a world-class experience that will blow your mind. Say goodbye to the traditional and hello to a new era of healthcare!Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.As a Call Center Agent, your mission is to:
- Connect individuals with lifesaving treatments
- Engage in delicate conversations with active listening
- Use critical thinking to answer questions and concerns of patients
- Be the go-to person, bridging the gap between patients and their providers
- Handle various tasks, including: Recording important information into EMR systems, scheduling appointments, assisting with medication refills, etc.
- Be a guiding light for patients in need
- At Serenity Healthcare, our perks include:
- Competitive wages
- Insurance benefits with 90% of your premium paid by Serenity (Dental, Vision, Medical)
- Countless opportunities for career advancement
- Generous paid time off, including:
- 10 PTO days annually
- 10 major holidays off- A total of 20 days off each year to work hard and play hard!
- High School Diploma/ GED.
- Proven experience in a high-volume customer service industry- Think Retail, Travel and Hospitality, Restaurant, Food and Beverage, Contact centers, etc.
- Excellent verbal and written communication, and basic math skills.
- Previous experience working with computer-based information systems.
Ready to embark on this exciting journey? Apply now at https://serenitymentalhealthcenters.com/careers or show off your skills by sending your resume to careers@serenityhealthcare.com. Get ready to change lives and be part of the healthcare revolution!
Job Summary
Full Time
$28k-36k (estimate)
08/10/2023
06/30/2024
serenityhomehealthcaresystem.com
SAINT PAUL, MN
<25
2009
TAHA ABDUREHMAN
<$5M
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The job skills required for Call Center Agent include Customer Service, Call Center, Written Communication, Active Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
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Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
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Step 3: View the best colleges and universities for Call Center Agent.
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