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Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Job Summary:
Creating amazing member experiences is at the heart of what we do on the SmithRx Member Support Team. To ensure we are able to assist every member as effectively as possible, SmithRx is looking for a highly skilled workforce manager (WFM). This role is responsible for executing the overall workforce plan for all call center operations with the organization. This role will also have direct reports that work in real time adherence, forecasting, scheduling, reporting, etc. This position will be a hybrid role, both in office and work from home (optional) in either our Plano, TX or Lehi, UT locations.
What you will do
What you will bring
What SmithRx Offers You:
Full Time
Retail
$84k-116k (estimate)
03/09/2024
07/09/2024
smithrx.com
San Francisco, CA
50 - 100
Retail