Position Description

Are you a Technical Project Leader looking for a place to make an impact every day? Serco is the place for you! 

If you love engaging in challenging projects, traveling and career growth, Serco has a great opportunity for you as a Technical Project Leader supporting our ONCERS Shore Team.

The ONCERS Shore Team specializes in providing an IP based system that displays information from various data sources: 911 emergency call services, Enterprise land Mobile Radio (ELMR) Base fire and intrusion alarms that are integrated into the Local Alarm Monitoring and Automation System (LAMAS), and Computer Aided Dispatch(CAD) into one consolidated system which allows the Dispatch Operator to receive base alarms and 911 calls while being able to dispatch the proper emergency services and first responders via the ELMR system on various military bases.

In this role, you will:

• Be responsible for planning, organizing and managing a project, or series of smaller projects or a definable piece of a larger program for successful completion and performance consistent with contractual agreements.
• Be responsible for acquiring follow-on business associated with assigned projects and for supporting new business development by leading or assisting with proposals.

Qualifications

To be successful in this role, you will have:

• Ability to obtain an active Secret clearance 
• 5 years' of experience with public safety telecommunications and information systems, including Enhanced 911 (E911), Next Generation 911 (NG911), Computer Aided Dispatch (CAD), Geospatial Information Systems (GIS), and Enterprise Land Mobile Radio (ELMR) 
• Experience with public and private sector E911 and NG911 solution deployments. 
• Knowledge of public safety telecommunications and information systems industry standards, including the National Emergency Number Association (NENA). 
• Experienced in first and third party Computer Telephony Integrations (CTI) with all major telephony platforms including analog, digital, and VoIP. 
• Experience with E911 and NG911 Systems installation and configuration practices within the DoD Information Assurance (IA) and Cyber Security framework.
• Ability to travel up to 75 % of the time

Apply today to discover your place in our world!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $112,133 to $186,888; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.