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Sentara
Virginia, VA | Full Time
$34k-42k (estimate)
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Virginia, VA | Full Time
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CAC Scheduler - Remote
Sentara Virginia, VA
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$34k-42k (estimate)
Full Time 2 Weeks Ago
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Sentara is Hiring a Remote CAC Scheduler - Remote

This job requires on-site training for 3-5 weeks in Virginia Beach. After training is completed the position is fully remote, and equipment is provided. Must have reliable wi-fi/internet at home.

Schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.

Required Qualifications:

  • High School Diploma or GED

One of the four skills/experience is required:

1. Minimum 1 year of experience in a call center environment or similar experience or

2. Minimum 1 year of experience with medical insurance in a hospital or physician's office or

3. Minimum 1 year of experience in a healthcare environment or

4. Completion of healthcare-related certificate program

Benefits:

Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Monster, Talroo-Allied Health, Indeed, Call Center, High-Volume, Healthcare, Healthcare rpresentative, customer service center, inbound calls

Schedules appointments for outpatient rehab for a number of services including but not limited to, physical, occupational, and speech therapy, chiropractic, nutrition, and massage. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and service type requested, has been scheduled. Responsible for order reading orders, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.Two of the four skill levels required: 1. Transferable skills (i.e., 1 year or more in a call center environment); 2. One year experience with medical insurance in a hospital or physician's office; 3. One year experience in a healthcare environment or 4. Completion of healthcare related certificate program.

Responsibilities Include:

  • Scheduling outpatient rehab therapy appointments for patients based on physician orders.

  • Obtaining information required for scheduling, verifying patient information, and completing patient registrations.

  • Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail

  • Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment

  • High School Grad or Equivalent
  • Customer Service 1 year
  • Healthcare 1 year
  • Medical Office 1 year
  • Medical Terminology 1 year

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/06/2024

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