5 Client Services Coordinator Jobs in York, PA
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Senior Helpers - York is Hiring a Client Services Coordinator Near York, PA
Senior Helpers is the nation's premier provider of in-home senior care, and the first national in-home care company to be recognized as a GREAT PLACE TO WORK 5 YEARS IN A ROW! Senior Helpers culture is based on strong core values, recognition of achievements, and respect!
We are actively looking for a full time Client Services Coordinator, based in our York office to support our clients in York and Adams counties.
Primary Responsibilities
- Responsible for Day 1 Intros of Caregivers to Clients in their homes
- Calls Clients after Day 1 to ensure appropriate fit and overall satisfaction, and remedies any concerns
- Responsible for 30/60/90 day follow-up with client (or their family) to ensure continued satisfaction of services
- Periodically performs reassessment of existing clients to determine if care plan needs to be adjusted due to changing conditions with the client’s mental and physical state
- Updates and Maintains Client Records for all Client Services related activities
- When in the office, takes service inquiry calls and assists in scheduling assessments for prospective clients
- Works with the Care Manager on any client satisfaction issues through remediation
- Perform on-call duties as assigned by the Care Manager
- Other duties as assigned.
Qualifications
- College degree preferred with one year of related work experience in the Home Care Industry, or 5 years relevant work experience in the Home Care Industry.
- Minimum of 6 months experience in a customer service role.
- Must be willing to drive to client’s homes as needed within the territory (York and Adams Counties). May use company car for transportation.
- Must have excellent phone skills and follow-up skills with prospects, clients and client families
- Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
- Proactive problem prevention and issue resolution leadership ability
- Proficiency in Microsoft Word, Excel, Internet, and Outlook required
- Ability to learn other software programs quickly
- Ability to work independently and as part of a team
Benefits:
- Starting Salary of $42,500 to $45,000 based upon experience
- Bi-weekly performance based bonus potential
- Commission potential
- Eligible for Medical, Dental, Life Insurance, Short Term Disability Insurance and more after 30 days
- 2 weeks paid vacation 8 paid company holidays
- On-Call Pay
Job Summary
Full Time
$45k-57k (estimate)
10/19/2023
05/12/2024
The job skills required for Client Services Coordinator include Client Service, Customer Service, Leadership, Scheduling, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Coordinator job description and responsibilities
Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.
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Handle client escalations and provide corrective actions.
01/07/2022: Trenton, NJ
Negotiate service contract and costs with clients as needed.
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Schedule regular client meetings and teleconferences to strengthen client relationships.
02/06/2022: Toledo, OH
The Client Services Coordinator provides general administrative support to an office or group of sales professionals.
03/30/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Coordinator jobs
For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.
01/16/2022: Springfield, IL
Request Feedback To The Clients.
02/27/2022: Boca Raton, FL
Built relationships with the client team to quickly understand requirements and business objectives.
02/05/2022: Hialeah, FL
client services coordinator positions require a wide variety of skills and draw on many fields.
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Strong client relations skills are key to building and maintaining long-lasting business relationships.
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Step 3: View the best colleges and universities for Client Services Coordinator.
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