Company Overview

More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

About the Role

Are you looking to expand your career and be part of a successful team? SelectQuote is looking to hire individuals for our Sales Development Advisor ("SDA") team within our SelectQuote Qualifications Team, where team members are responsible for handling all of SelectQuote's insurance product inquiries. The SDA team will work with consumers on understanding their needs and triaging them to a licensed agent. This is a fantastic opportunity for someone wanting to expand into licensed sales roles after being successful in this position.

We encourage you to apply if you are interested in building an inside sales career! After applying, you will speak with our recruiting team to learn more about SelectQuote and this inside sales position.

Job Description

Job Summary:

The Sales Development Advisor I works with consumers on understanding their needs and triaging them to a licensed agent. 

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities:

Outbound dialing sales prospects to generate interest in SelectQuote's products – upwards of 1000 calls daily

Intense focus on handling and overcoming sales objections and stalls in order to transfer potential customers to a licensed insurance agent

Meet and exceed specified monthly goals for transfer rates and contact to transfer to increase sales agent conversion

Skills/Abilities:

Competitive personality & an internal motivation - You need to have the drive to overcome customers’ objections and compete with yourself and other advisors to succeed and hit new goals.

Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers

Time efficiency & technology skills - Be efficient with you and your customer’s time. Be able to multitask and manipulate multiple screens including our software system quote engine and carrier applications while continuing a conversation with the customer.

Positivity - It’s important to be positive in this role and quickly be able to move onto the next call/sale.

Willingness to receive improvement coaching implement those suggested actions and show demonstrated improvement.

Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals.

Ability to follow instructions and have proficiency with technology especially computers software applications and phone systems'

Demonstrated professionalism in conduct and behaviors

Ability to work remotely if required and basic computer skills

Education and Experience:

High school diploma or equivalent is required

Required 1 year or more experience working in a telesales or sales environment

Preferred experience working in a high volume metrics or commission driven role with proven success

Job stability and tenure in roles

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps

This is a work-from-home opportunity but you must be punctual and adhere to attendance policies and your assigned work schedule and have access to a quiet dedicated work environment free of distractions 

SelectQuote Core Values:

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

Additional Information

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