Technical support call center has several amazing opportunities for Live Concierge Support in their inbound customer service call center located in Salem. THIS IS NOT A REMOTE OPPORTUNITY

Need help applying? Call us at (503) 581-1748

Duties and Responsibilities for Live Concierge Support:

• Inbound scheduling and outbound appointment reminder calls
• Assisting end users with Website and App set up and use.
• Apply excellent customer service skills to provide concierge level service to client end-users
• Follow department guidelines for appropriate call handling and documentation of calls
• Meet call handle volume and productivity performance metrics

Skills and Qualifications for Live Concierge Support:

• Basic computer and telephone skills
• Strong multi-tasking ability
• Outstanding customer service skills with true desire to provide the highest quality experience possible to client end-users
• Previous phone clerical experience preferred

Job Details for Live Concierge Support:

• Duration: Temp-Hire
• Hours of operation 5am-8pm seven days a week
• Shift will be a regular shift 40 hours per week within the hours of operation
• Ideal candidates will need to be flexible with working possible early mornings and/or weekends. Attendance and punctuality are essential functions of the position. This position is located on-site in an office call center environment
• $16.00/hr