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Select Medical - Support Specialist
Shift: Monday - Friday 9:00am - 6:00pmON-SITE position in Mechanicsburg, PA
***$21.00 - starting hourly rate***
Why work for Select?
We are committed to your growth and success!
-Career Advancement opportunities
-Competitive pay, benefits and PTO
-Eligible for referral bonuses
-Thorough orientation program
-Team oriented environment
-Hands on training to help desk
The Support Specialist is responsible for delivering quality customer service by providing a single point of contact to report problems, make inquiries, and assist whenever possible in the resolution of problems reported to the IS Help Desk. This position is primarily responsible for assuring that all calls are answered in a timely manner and that problems are logged and assigned to an available Help Desk staff member for resolution. The Support Specialist I reports to the Help Desk Manager. The Support Specialist I is challenged with handling the interaction with users and their problems in a courteous, patient, informative and timely manner in order to ensure a superior level of customer service. It is important for the specialist to understand and engage the proper rules for problem resolution and escalation.
Required:
Preferred:
Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation centers, and occupational health centers in the United States, with more than 50,000 colleagues caring for more than 80,000 patients every day across our care continuum.
Select Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and honored to be recognized as one of America’s Best-In-State (Pennsylvania) Employers 2020 by Forbes.
For more information, visit selectmedical.com or https://youtube.com/SelectMedicalTV.
Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Full Time
Ambulatory Healthcare Services
$46k-57k (estimate)
03/08/2024
04/03/2024
selectmedical.com
MECHANICSBURG, PA
15,000 - 50,000
1996
Public
DAVID S CHERNOW
$5B - $10B
Ambulatory Healthcare Services
Select Medical owns and operates a chain of hospitals that provides rehabilitation, general, speciality and emergency medical care services.
The job skills required for Support Specialist I include Help Desk, Customer Service, Problem Solving, Operating System, Futures, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist I positions, which can be used as a reference in future career path planning. As a Support Specialist I, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist I. You can explore the career advancement for a Support Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
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Proven work experience as a Sales support specialist or Sales support associate.
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Tech support specialists need good communications skills.
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Gain experience with operating systems.
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Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Support Specialist.