Level

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SEIU UHW-WEST & Joint Employer Education Fund

Position Description

Job Title: Career Counselor

Location: Oakland or Los Angeles

Classification: Exempt

Department: Career Advice & ROC

Reports to: Director, Career Advice & ROC

SEIU UHW-West & Joint Employer Education Fund
The Education Fund is a joint effort between SEIU-UHW and employers to provide educational opportunities for employees. The mission of the Education Fund is to empower our diverse healthcare workforce to advance in a changing environment through innovative education and training solutions.

Principal Purpose of Job: Provides career and education counseling to SEIU members interested in advancing in the healthcare field. Also, facilitate theimplementation of education and training programs for healthcare workers represented by SEIU UHW-West and other union members who are eligible for Education Fund services.

Level of Authority: Performs routine duties independently, setting priorities and scheduling own work under the general direction of the Director/Assistant Director and in accordance with Ed Fund policies and procedures. Responsible for exercising good judgment, follow-through, good customer service, and management of priorities where failure to address issues on a timely basis could have a serious impact on the effective operation of the Education Fund.

Work Environment

Most of the work is performed in a fast-paced office setting with frequent interruptions and with the need to interact with a diverse group of people and to handle a variety of tasks. Work assignments often require travel to different and distant locations

Essential Job Functions

• Bilingual (Preferred)
• Responsible for providing Career, Education, and Job Readiness Counseling, Coaching, and Case Management to a diverse caseload of learners with various barriers to secure successful outcomes.
• Assesses the interests, educational background, and career goals of eligible members and provides guidance as to the steps needed to achieve their goals.
• Refers those who do not meet criteria for specific training programs to remedial programs available at the union and in the community.
• Assesses, enrolls and provides on-going case management to members. Develops and maintains individual training plans, case files, and Education Fund requirements and goals.
• Participates in the creation and facilitation of presentations/workshops for healthcare employees.
• Attends meetings, interfaces with partners, and communicates with learners regarding program developments and updates.
Supports outreach and recruitment plans, based on knowledge of employer facilities
• - their employees, work culture, union characteristics and the labor-management environment.
• Screens applicants for basic eligibility, collects and analyzes relevant data.
• Develops and maintains good relationships with program partners, including educational vendors, employers and unions.
• Responsible for understanding and communicating local labor market data (LMI) to provide career and education guidance.
• Works with Education Fund staff to deliver training programs, and adhere to program logistics.
• Responsible for all data entry for learners in programs, to ensure accurate monthly, quarterly, and annual reporting.
• Maintain member electronic files. Document participation and outcomes as necessary, per various program guidelines.
• Performs other tasks and responsibilities as assigned by the Director/Assistant Director.

Qualifications and Capabilities

• BA/BS degree (A degree in career counseling or associated field is preferred).
• Experience and knowledge of college pre-requisites and requirements.
• Knowledge of healthcare occupations and skill requirements.
• Experience within a union and/or healthcare environment preferred.
• Ability to conduct various forms of basic and vocational skills testing.
• Ability to work with a diverse membership is essential.
• Must be able to work independently and develop relationships with educational institutions, unions and healthcare employers.
• Must be committed to working within a labor-management partnership environment.
• Flexible to accommodate changing work requirements.
• Strong written, oral, Microsoft Office, organizational and problem solving skills.

• Ability to work well as part of a team.

• Professional demeanor.
• A valid driver’s license, insurance and automobile in good working order will be required.

Physical Demands

• Ability to drive and move from one site to another for extended periods of time.
• Ability to sit at a work station for extended periods of time.
• Ability to lift and carry up to 35 lbs.

Other
The statements contained in this job description reflect general details necessary to describe the principal functions of this position, level of knowledge, the skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or as needed.