Description

SEES is looking for a Surgery Scheduler to join our Chattanooga team!

SEES Group operates multi-specialty medical practices and ambulatory surgery centers across the Southeastern United States and US Territories. Working with community-based Optometrists and Physicians, we provide patients with the highest quality medical and surgical eye care they need close to home. Our organization’s shared values include integrity, respect, service, compassion, and excellence!

SEES Group recognizes that our employees are our most important asset. Because of this, we strive continuously to encourage our staff to live their healthiest life by providing benefits, perks, resources, and programs to assist with managing both their physical and mental health. We offer access to an employee assistance program for those who may need mental health, legal, or financial assistance. Also, we are currently offering a quarterly “Stress Free Day” to full time staff members where employees can take a paid day off to focus on their own wellness and mental health. 

Aside from those fantastic benefits, we also offer medical, dental, and vision insurance; 7 paid holidays; employer paid life Insurance; a robust paid-time allotment; voluntary products such as short and long term disability coverage; and a 401k retirement plan with a generous employer match. We offer certification programs to clinical staff to assist in professional development. Lastly, we offer employee service awards to our tenured staff members to recognize our appreciation for their continued service to our organization.

POSITION SUMMARY

The Surgery Scheduler is responsible for scheduling surgeries for the doctors, counseling the patient, verifying insurance on surgery patients, preparing surgery charts and posting surgeries with the various facilities.

ESSENTIAL FUNCTIONS include the following:
Schedules surgeries in the office, over the phone or at satellite locations
Counsels the patient on all outpatient surgical instructions
Obtains signature from patient on Informed Consents and Post-Operative Release forms
Verifies insurance benefits on surgery patients and determines if precertification is needed
Sets up the post op appointments with referring doctors offices or SEES doctors
Posts surgeries with the facility
Prepares surgery chart for each doctor, including pre-certifying surgery; getting the post op report from the referring doctor; typing discharge letter and sending to referring doctors; getting instructions, calendar and eye drops together for patients post-surgery.
Enters surgery appointments and post op appointments in the scheduling system
Transmits surgical notes to referring or consulting doctors
Travels to satellite locations
Maintains knowledge of and follows policies, procedures, Code of Conduct, and all Federal and state rules and regulations related to the position.
Attends all required trainings and office meetings.

Qualifications

KNOWLEDGE, SKILLS, & ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Good problem solving, decision making, and analytical skills
Detail oriented with strong organizational and follow-up skills
Good interpersonal and customer service skills
Good computer skills including use of standard office programs
Good dexterity
Knowledge of eye diseases, visual acuities, and refractions
Ability to speak, read, and write in English
Ability to effectively communicate both orally and in writing
Ability to operate standard office equipment
Ability to concentrate, think, and learn
Ability to hear, see, sit, stoop, kneel, crouch, reach, handle, lift, and carry

EDUCATION AND/OR EXPERIENCE
High School diploma or equivalent is required; a minimum of one (1) year surgical scheduling experience is
preferred; and/or equivalent education or experience in job related activities is required.