Securonix is leading the evolution of SIEM for today’s hybrid cloud, data-driven enterprises. Securonix Unified Defense SIEM provides organizations with content-driven threat detection, investigation, and response (TDIR) solution built with a highly scalable data cloud and a unified experience from the analyst to the CISO. The innovative cloud-native solution enables organizations to scale up their security operations and keep up with evolving threats. 

Securonix Unified Defense SIEM provides organizations with 365 days of ‘hot’ data for fast search and investigation, threat content-as-a-service, proactive defense with continuous peer and partner collaboration, and a unified Threat Detection, Investigation and Response (TDIR) experience, all in a single platform. The platform is built on a cloud native architecture and leverages the power of the Snowflake Data Cloud.

Position Summary:

At Securonix, we design, build, and run the leading enterprise security solutions. Our team is responsible for building UEBA, SIEM, Threat Hunting and Detection engineering applications using leading-edge statistical data science, AI/ML technologies. Our SaaS Operations team is accountable for running SaaS platforms & software built on leading-edge technologies. We focus on operational excellence, and we attract the best talent in our industry. Our cloud services are built on AWS with a global presence. Our customers love what we do and work with us to build the future customer experience at scale.

This position requires an exceptional blend of technical acumen, leadership, and understanding of the unique cybersecurity challenges of our customers. The VP will be responsible for shaping the future operational architecture and infrastructure necessary to operate & support a highly scalable, highly-available, multi-tenant and microservices-based SaaS platform. This role demands a high level of strategic thinking, technical expertise, and leadership abilities. At the same time, they will also be responsible for maturing our existing incident and problem management processes to achieve the highest level of customer satisfaction. The top candidates would have demonstrated strong technical and organizational skills in managing a globally distributed team of 100 engineers. They should have the ability to influence decision-making processes and work with the senior leadership team

Responsibilities:

• Build necessary infrastructure & tooling, operate & support a highly-scalable, highly-available, microservices-based SaaS platform using AWS.
• Responsible for managing the SaaS operations and support for our global customers
• Build operations and support playbooks that can be consumed across the global SaaS organization for triaging, recovering, root cause analysis, and overall problem management.
• Own automation for SaaS operations. Responsible for building and managing service availability, performance, and scalability in customer environments to achieve customer-defined SLAs
• Define, measure, and meet KPIs to meet customer-defined SLAs: ensure uptime and performance, create predictive alerting, monitor dashboards, and resolve playbooks for handling anticipated issues.
• Collaborate with product and engineering stakeholders to ensure high-quality products are developed and operated in production.
• Recruited, managed, and motivated a strong SaaS Operations team to operate best-in-class service offerings for Securonix customers.
• Work closely with the architecture and security teams to define and implement enterprise-grade operations and support practices.

Required Skills:

• BA/BS degree in Computer Science/engineering or related field. MS in Computer Science is strongly preferred.
• 10 years of hands-on technical experience, along with strong management and communication skills.
• 10 years of experience in building enterprise or cloud software infrastructure & tooling.
• 10 years of experience operating and supporting a large-scale SaaS platform and application footprint.
• Deep understanding and experience working with modern Cloud Service Providers (AWS, Microsoft Azure, or Google Cloud). 
• AWS Certifications are strongly preferred. Experience in AWS VPC, EC2, EMR, Hadoop, Spark, Kafka, Kubernetes are a big plus. Proficiency with log monitoring & analytics tools.
• Experience running a world-class Operations organization and managing on-call 24x7 rotation teams to serve global customers.
• Experience building, scaling & monitoring infrastructure needed for SaaS-based applications and services.
• Experience in creating a strong and passionate operations & support culture that is customer-focused and quality-driven.
• Prior experience working in a globally distributed organization.

Benefits:

• Our medical insurance is with Cigna as we offer 4 plans to choose from. Our vision and dental insurance are both PPO plans.
• Securonix pays for your STD, LTD and Basic Life AD&D benefit.
• Securonix also provides you access to the Employee Assistance Program (EAP) at no cost. This program, available through Mutual of Omaha, provides professional, confidential telephonic or face-to-face counseling services to you and your loved ones.
• With our 401(K) you are eligible to participate the 1st of the month, following 60 days of employment.
• At Securonix we offer a Flexible Time Off plan, please speak to one of our Talent Attraction Specialists for details.

Securonix is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with Securonix is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, Securonix will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, Securonix maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).