Company Overview

Security Public Storage (SPS) is a family-owned and operated self-storage company with over 52 self-storage facilities located in California, Oregon, Nevada, Maryland & Virginia.

Job Summary

Seeking a highly ambitious, career-oriented, resourceful individual to run our site in Redwood City, CA. The typical schedule for the onsite manager is Tuesday thru Saturday (Sundays and Mondays off).

Compensation and Perks

• $17.50 per hour, plus housing and commission
• Employee discount on storage units
• A housing stipend of $2750 (must live within three miles of the site)
• 3% commission of the gross revenue collected by the facility monthly above the threshold set at the time of hire. Initially, we estimate this to be $50-$100 per month initially, but this commission grows aggressively as rents increase and many long-term managers make over $1000 per month from this component alone.
• 12.5% commission on all merchandise sales, paid monthly. This includes all locks, boxes, and packing supplies.
• Combined between the provided housing and separate commission components, the estimated extra earnings are between the equivalent of $15-$18 per hour additional – bringing the potential combined equivalent compensation to between $33 and $35 per hour.

Duties

• Oversight of all day-to-day operations
• Works alongside team members and direct reports to maximize sales, marketing, occupancy, and revenue growth the facility
• Provides outstanding customer service including assessing and resolving customer queries and problems and professionally
• Effectively sells storage units to telephone, walk-in and email inquiries by employing the methods within our Call Flow Guidelines
• Completes leases and other documentation in a neat and orderly manner
• Reduces delinquent accounts through telephone, text and email contact
• Networks with other businesses to grow awareness and expand presence within the local community
• Audits inventory and other administrative tasks
• Maintains exemplary curb appeal in both our office and throughout that facility, including sweeping units, cleaning hallways and disposing of debris

Qualifications and Skills

• Sales and marketing experience or mindset
• Passion for interacting with the public
• Meticulous attention to detail and organization skills
• Enthusiasm for face-to-face networking
• Proficient with technology including CRMs, web browsers and the Microsoft Office Suite
• Receptive to ongoing coaching and feedback
• Previous property management experience a plus

We value diversity at Security Public Storage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*Commission and potential wages resented above are for representative purposes and actual earning will be based on actual sales numbers.

Job Type: Full-time

Pay: $33.00 - $35.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Shift:

• Day shift

Weekly day range:

• Every weekend

Application Question(s):

• Are you willing to submit to a background test and drug screening?
• Do you live within five miles of Redwood City?

Experience:

• Sales and/or customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person