Junior IT Systems Administrator - US

Position is located in Albuquerque, New Mexico 

Who we are and what we do

Securin is a leading provider of tech-enabled Cybersecurity Services. We partner with hundreds of customers worldwide to up level their security posture and gain resilience against emerging threats.

Why should you be a part of Securin’s success story?

Our employees are the secret behind all of our successes, they are passionate about security, continuously learning and committed to collaborating with each other and our customers to protect the organizations they represent. We embrace the latest advancements in cybersecurity and have a forward-thinking approach to tackling emerging threats. Our environment offers the chance to stay at the forefront of the industry, constantly learning and applying new techniques. You will have the opportunity to contribute to developing unique security solutions, experimenting with novel approaches, and address challenges that traditional security frameworks may overlook. We love creativity and out-of the box thinking, so if this environment sounds like something you would like to be a part of, there has never been a more exciting time to join us!

Job Purpose

We are seeking an IT Systems Administrator to support our rapidly expanding information technology infrastructure. Seated in our Albuquerque, NM headquarters, this role will be dynamic as the company continues to grow and scales the current infrastructure with new technologies, weaving together both international organizations and new organizations as we perform mergers and acquisitions. This is a key support position for our global organization that is primarily internally facing supporting employees with the occasional need to interact with customers directly.

The ideal candidate is someone who is comfortable working at a startup company as the environment is fast paced and ever changing. The role itself is a hybrid between basic IT Helpdesk and an IT Systems Administrator. Tasks range from simple password resets to provisioning servers. The ideal candidate would be someone that has well rounded IT skills across all areas opposed to someone that has mastered a single area of specialization. 

Please note: we are prioritizing candidates who can work in Albuquerque, NM.

Necessary qualifications:

• Ability to diagnose and troubleshoot basic technical issues with a high level of attention to detail required.
• Ability to provide step-by-step technical help, both written and verbal.
• Ability to keep accurate documentation of inventory and events for the use in security audits.
• Hands-on Experience with Windows, Linux, and Mac OS environments.
• Excellent problem-solving and communication skills.

Desirable qualifications:

• BS degree and/or certifications in Information Technology, Computer Science or relevant field.
• Proven work experience as an IT Help Desk Technician, Systems Administrator, or similar role with a minimum of 1-2 Years of experience.Hands-on Experience with Firewall configuration.
• Familiarity with remote desktop applications and help desk ticketing software.
• Hands-on Experience with virtual machines and virtual environments such as Proxmox VE, VMware ESXi, Windows Hyper-V, and VirtualBox.
• Hands-on Experience with Server Configuration and troubleshooting.
• Certifications such as CompTIA A , CompTIA Network , or similar technologies are a plus.
• Knowledge in Compliance such as SOC2, ISO27001.
• Knowledge, managing & troubleshooting multiple Cloud Environments.

Duties and Responsibilities

• Track all computer, server or network issues through to resolution and logged within the ticketing system within agreed SLA’s.
• Setup, Diagnose and troubleshoot multiple systems including; desktop computers, servers, cloud environments, and virtual machines.
• Prioritize and manage several open issues at one time.
• Document technical knowledge in the form of notes and manuals.
• Willing to Work in any shift as per Business requirement.

Working conditions

Work is generally conducted indoors on carpeted floors, typically during regular business hours but not limited to, Monday through Friday, unless emergent IT crises occur during weekend or evening hours.