Position Summary

South Seattle College is looking to hire a Student Technology Systems Analyst in the Student Services department.

Salary Range for this position is $69,000.00 to $78,000.00 annually, depending on experience.

Initial review of application materials will begin on Friday, May 10th. Early applications are encouraged. This position will remain open until filled.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Position Summary

Under the supervision of the Dean of Student Development & Retention, the Student Technology Systems Analyst (STSA) will serve as a campus subject matter expert of our student success technology systems and processes. Through strong partnerships across departments, the STSA will collaborate with colleagues to analyze management and business issues and processes across multiple technology systems (e.g. ctcLink (Peoplesoft), Starfish, Canvas and our district-wide web tools) to develop strategies to improve effective data collection and reporting of student progress. The position will coordinate and assist with the implementation of strategic and long-range planning activities for monitoring and measuring outcomes for our Guided Pathways student success efforts and ongoing evaluation of our technology tools, programs, and student success interventions.
The STSA will conduct multi-dimensional research and analysis, formulate recommendations, and report outcomes. In partnership with our Institutional Effectiveness department, this role will serve as a key communicator of students' progress in their time at South Seattle College so we can better identify opportunities for continuous improvement.
This position is dependent on the State WEIA allocation affiliated to Guided Pathways. Position is continuously re-evaluated every 2 years.
This position is an exempt role governed by a Collective Bargaining Agreement with representation by AFT-SPS and subject to union shop provisions.

About Us

We are a district of three distinct colleges—North Seattle College, Seattle Central College, and South Seattle College—and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Promotional Opportunities
• Great Medical, Dental, and Retirement plans
• Paid Sick and Vacation Leave
• Transportation benefits
• Tuition Waivers
• PEBB Wellness Plan
• Washington State Employee Assistance Programs (EAP)

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:

• Attach current Resume
• Attach cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

What you will be working on:

• Serves as subject matter expert within Student Services for ctcLink (PeopleSoft), Active Directory (MySeattleColleges), Starfish, district-wide web tools, and other student success systems, particularly data that would be transferred between systems using a secure file transfer protocol.
• Leads the strategic development and implementation of Program Mapping continuous improvement processes for Student Services including:
• Management of student groups, advisor loads, advising assignments, and degree planner data
• Workflows for Program Pathways (ex. order of operations, workflow, coding, and content).
• Creation and maintenance of documentation required for pathway maps, including transfer concentration coding within ctcLink (PeopleSoft).
• Aligned practices, procedures, and documentation with district colleagues.
• Creation and maintenance of manuals or training guides related to technology processes and workflows.
• Organizes and leads projects designing progress monitoring strategies through the implementation and refined use of adopted student success technology systems including:
• Starfish training and implementation in partnership with District Starfish Administrator.
• Supporting Starfish communications interventions in partnership with Advising and Enrollment Services.
• Identifying Student Services technology needs and overlaps as it relates to mapping, webpages, and Degree Planner.
• Supporting departments to review and develop essential business processes that impact student records to ensure accuracy, timeliness, and ease of use of our technology systems (ex. Starfish and Handshake).
• Development of reports and routine auditing processes of student records to ensure inter-departmental processes are functioning correctly and can provide accurate data.
• Leading collaborative activities to resolve issues impacting accurate progress monitoring reporting.
• Developing and delivering business processes and procedures training to ensure staff comply with operational best practices.
• Support departments in reporting progress monitoring data for retention and completion continuous improvement goals
• Partners with departments to prepare project reports, summaries with narrative, statistical charts, tables, and graphs to identify solutions to implement strategic and long-range planning activities (ex. such as education plans and student success plans).
• Collaborate with departments to identify and plan business process changes for short- and long-term strategic improvements in student progress.
• Creates and implements surveys, questionnaires, interviews, focus groups, and/or other data collection processes to refine efforts for continuous improvement strategies.
• Serve and/or attend college, district, and state meetings related to student success technology, coding, and other relevant areas to role.
• Leads study projects to collect information to assist management in determining future business and operational requirements for institutionalization of program mapping, progress monitoring activities, and use of student success technologies.
• Other duties as assigned.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• Experience with administrative computing systems in support of functions common to higher education institutions (e.g., admissions, registration, financial aid, transcripts, library, etc.).
• Experience using software, spreadsheets, pivot tables, and database querying.
• Experience training others in technical processes.
• Experience in establishing and maintaining collaborative working relationships with individuals and groups of diverse ethnic backgrounds.
• Experience with process design, evaluation, and documentation.
• Experience creating comprehensive reports
• Familiarity with modern student information systems such as ctcLink (Peoplesoft) or EAB Starfish or similar student success systems.

Physical Demands and Disability Accommodation

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources.

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, receive and interpret data, and prepare various materials
• Ability to exchange information with supervisor, lead, co-workers, and students
• Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion
• Work is performed primarily in office settings with frequent interruptions and encounters noises typical of an office environment

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of “bullying” behaviors, including “cyberbullying.”

Inquiries regarding compliance and/or grievance procedures may be directed to the college’s Director of Compliance:

1500 Harvard Avenue Seattle, WA 98122-3803, PH: (206) 934-3873¿, Email: compliance@seattlecolleges.edu

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.

https://hcprd.ctclink.us/psc/tam/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?EMPLOYEE/TAM/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=60&FOCUS=Applicant&JobOpeningId=13782&PostingSeq=1

Job Type: Full-time

Pay: $69,000.00 - $78,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Seattle, WA 98106 (Required)

Work Location: In person