We are a district of three distinct colleges—North Seattle College, Seattle Central College, and South Seattle College—and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged and dynamic community.

Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities. As a Seattle Colleges employee, you will enjoy competitive compensation as well as all the benefits as a Washington State employee. To learn more about our excellent benefits offerings please see our benefits overview here: Seattle Colleges Employment Benefits

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Salary Range: $42,857.00 - $54,478.00 depending on experience.

Priority Deadline: First review of applications will be May 22nd. This position will remain open until filled.

Overview:

Are you passionate about contributing to the success of community college students? Have you created new data management processes or systems resulting in better outcomes for students, faculty and staff? If these questions resonate with you, then we invite you to consider joining our team, an equity-focused open-access college dedicated to helping all students achieve their academic and professional goals. As a Program Specialist II, you will be responsible for being a key member of the Enrollment Services team facilitating registration and record integrity for the entire college.

Under the supervision of the Assistant Registrar, the Program Specialist II serves as a records custodian. This position serves as a key member of the registration team, completing the following tasks:

• Maintains student data records according to State and Federal records retention standards.
• Helps the college adhere to FERPA privacy protection laws.
• Completes National Student Clearinghouse enrollment and degree reporting.
• Performs data quality review using the QARS (Quality Assurance Reporting System) and troubleshoots issues in ctcLink.
• Works directly with faculty and instructional units on issues related to grade submissions.
• Complete general registration functions, including support for admissions application processing and residency determinations.
• Customer Service for students, college partners, and community members, through multiple modalities, including, in-person, virtually, via phone and email.

Application Procedures:

• Attach current Resume
• Attach cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online.

What you will be working on:

• Serve as records custodian, maintain student records according to State and Federal law and policy including retention, data privacy and oversee appropriate records retention schedules.
• Administer online grade entry and posting processes, establishing faculty timelines, training and procedures for grade entry and grade changes.
• Work directly with instructors and faculty utilizing the grade entry system and making grade changes.
• Collaborate with other members of the Enrollment Services team to provide excellent service to students, faculty and staff.
• Configure ctcLink/Peoplesoft for quarterly registration and end of term processes.
• Manage and maintain automated class waitlist system.
• Provide training and support related to function and usage of ctcLink/PeopleSoft system for college personnel.
• Supervise part-time hourly student and non-student workers.
• Research and update sensitive student data following documented protocols.
• Support general registration/records functions as needed including assistance with direct student service (front line) registration functions.

What you bring as a candidate:

• High school diploma or equivalent and three (3) years of increasingly responsibility in a records and/or data maintenance and management role.
• Demonstrated ability to adapt to new technology.
• Evidence of independently organizing, prioritizing and implementing work functions.
• Evidence of strong customer service skills with ability to respond to questions in-person, via phone, email, instant messaging system and video conferencing system.
• Strong interest in and evidence of working with diverse and marginalized students or communities.
• Demonstrated ability with MS Office suite of technology and information management or database systems.

Additional qualifications of highly competitive candidates (not necessary, but helpful):¿

• Experience in a records maintenance role in higher education¿¿.
• Experience with FERPA (Federal Educational Rights and Privacy Act) confidentially policies and Washington Administrative Code (WAC).¿¿
• Experience with ctcLink, PeopleSoft or Oracle based information management system.¿

Disability Accommodation:

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

Ability to operate office equipment

Ability to read and verify data and prepare various materials

Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement:

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of “bullying” behaviors, including “cyberbullying.”

Inquiries regarding compliance and/or grievance procedures may be directed to the college’s Director of Legal Compliance:

1500 Harvard Avenue Seattle, WA 98122-3803

(206) 934-3873

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.