Scope of PositionReflecting an unparalleled commitment to service and exceeding guest expectations are the hallmark of our banquet operation. As a Convention Services Houseperson, you will uphold that initiative and present our best image to guests by providing set-up and break down support, set-up and service beverage stations for events, and organize supply and storage areas. Your efforts to deliver services without impression of intrusion will have a direct impact on overall guest experience, cost of events to hotel for set-up (including wait staff performance) and our guests’ intent to return. Schedule RequirementsThe operations of Seaport are 24 hours a day 7 days a week, inclusive of all holidays. Therefore, your schedule must be flexible to meet the needs of the business accordingly. Working nights, overnights and weekends will be necessary.Key ResponsibilitiesSet-up and breakdown of tables, chairs, linens, meeting supplies, water, glassware, dishes.Coordinate daily schedule of set-up, refreshments and breakdown of rooms.Coordinate linen requirements with laundry operation.Maintain storage areas in an orderly and safe fashion.Provide coffee and beverage services as directed by Banquet Management.Provide cleaning of rooms, to include shampooing as required.Maintain all service areas in a clean and safe manner. Deliver guest requested services and product as directed for Banquet Management. Perform cleaning functions on a regularly scheduled basis.Perform other duties as assigned by Convention Services or Banquet Managers.Responsible for practicing, managing and promoting our Mission and Values so that it becomes an intricate part of the everyday operation. Required Job Knowledge and SkillsExcellent customer service skillsStrong verbal communication skills.Ability to lift over 50 pounds.QualificationsThe ability to walk, talk, stand, touch, feel, hear, see, and reach; to walk for extended periods of time or for considerable distances; to stand for a considerable timeThe ability to frequently lift and or carry objects weighing 60 pounds. EducationHigh school diploma preferred or equivalent experience. Language SkillsFluency of the English language is required (read, write, speak)Additional fluency in languages preferred This job description in no way states or implies that these are the only duties to be performed by the person occupying this position. The person in this position will be required to perform any other job-related duties assigned by their supervisor.