The Senior Applications Developer is responsible for the day-to-day management and support of various enterprise solutions in close collaboration with IT and Accounting. This individual is the main point of contact for the business around technical issues and support and will partner with our internal customers in ensuring the health and consistent growth of the systems they are responsible for.

We are looking for an energetic, high performing individual with the passion and aptitude to learn new technologies, along with the communication and management skills to work independently and deliver new solutions to the business.

This individual should be organized, accountable and maintain a strong focus on customer service.

Essential Job Functions and Responsibilities:

• Support and develop enterprise applications and platforms such as Elite 3E including Design Gallery, Concur, Intapp suite of products, Billstream, and iTimekeep
• Work on application implementations, upgrades, and enhancements
• Act as subject matter expert for those systems and provide technical support as needed. Ensure the health and stability of all solutions owned
• Under direction of the IT Director, engage with the business as needed in supporting the above
• Work with the relevant end users in developing and delivering enhancements and new capabilities. Drive and manage those efforts
• Maintain current and accurate architecture and support documentation
• Adhere to and participate in the IT Team's Change Management process
• Provide regular updates and reporting to the IT Director and Manager of Business Systems
• Collaborates in the creation and use of training and activities for applications supported
• Provides coaching to IT support staff on trouble shooting and best practices
• Advanced knowledge of enterprise applications on premise, in the cloud, and hybrid
• Work with product vendors
• Participates in after-hours deployments or support, as needed

• Other duties as necessary

Proficiencies:

• Advanced 3E development

• Advanced knowledge of Windows Server including IIS, services, scheduled tasks, logging, and configurations
• Advanced knowledge of SQL Server, SQL development/queries, and reporting tools
• Intermediate knowledge of system integrations including APIs, web services
• Ability to work with project management on plans, tasks, and resource management
• Familiarity with security best practices and procedures
• Familiarity with related IT departments such as infrastructure, development, and operations
• Familiarity with Intapp Integrate

Position Requirements:

• Bachelor's degree (strongly preferred) or equivalent work experience
• Three years experience working with Thomson Reuters Elite 3E
• Five years experience working with and supporting enterprise platforms, preferred
• Three years experience working on data analytics and reporting efforts, preferred
• Ability to communicate effectively with co-workers at all levels
• Strong analytical and reasoning abilities

Physical Requirements:

• Ability to listen and communicate over Zoom, MS Teams or via phone
• Ability to sit at computer for extended periods of time

Benefits:

• Extensive industry training
• Two medical plan options
• Dental & vision coverage
• 401(k) with company match
• Paid vacation, sick days and holidays
• Company-paid STD, LTD and life insurance
• Tuition Reimbursement Program
• Bonus Program

SEA places a strong value and priority on diversity, equity and inclusion across the company. We believe these values result in a more enriched work environment for our employees and allow us to best provide to our clients. SEA is also focused on, and committed to, staff health and wellbeing. We offer several benefits aimed at health and wellbeing, including an Employee Assistance Program and a Wellness Program that rewards activity.

SEA is a dedicated equal opportunity employer, evaluating all qualified applications without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.