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Inside Sales Representative (Remote IID)
SCRAM Systems Columbus, OH
$60k-83k (estimate)
Full Time | Wholesale 4 Months Ago
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SCRAM Systems is Hiring a Remote Inside Sales Representative (Remote IID)

Job Description

Job Summary:

This position is for qualified Sales experienced individuals to receive Inbound telephone calls from interested clients. Calls are handled using a structured sales process which includes a brief introduction to the company and device. Inside Sales Representatives will use the structured sales process to educate clients and overcome objections to scheduling installation appointments. You will occasionally make Outbound follow-up calls to speak with potential clients. The best candidates for this position will have experience in meeting sales quotas, negotiating pricing, and a drive to increase earning potential through an uncapped performance-based incentive/bonus structure. This position requires good computer navigation and customer service skills. This individual will become a part of a growing and dynamic sales team, delivering life-saving products to improve and change lives!

SCHEDULE REQUIREMENTS:

* Overview of work schedules:

* 8-hour shifts- 4 weekdays & 1 weekend day. (Shifts between 7am - 11pm EST) Employee schedules are determined based on business need.

* Overview of Training Class schedules:

* M-F for 3 weeks, daily 8-hour class (times may vary between 8am-8pm, EST)

* *ALL schedules are assigned when position is offered and will not be altered within the first 90 days (about 3 months) unless company business needs require a change in different hours or days.

Duties/Responsibilities:

* Engage potential clients with IID (Ignition Interlock Device) inquiries using structured sales process via phone, email, text, and web to enroll, schedule, to insure installation.

* Conduct follow-ups on customer interactions and manage customer accounts.

* Create a sense of urgency on all inquiries to close the sale

* Explain benefits of IID brand to customers to ensure client enrollment and help customers regain driving privileges and get their life back on track.

Experience and Skills

Skills/Abilities:

* Demonstrate successful telephone sales techniques specifically with building rapport, overcoming objections, matching features, and benefits to client needs, and acting on buying signals.

* Excellent oral/written communication and interpersonal skills, including active and empathetic listening

* Ability to work efficiently and effectively in a multi-task high call volume environment.

* Self-starter driven by goal-oriented results

* Knowledge and practice with metrics-based accountability.

* Eager to learn and open to professional development.

* Proficient in Microsoft Office: Word, Teams, Outlook, Excel.

  • Must have ability to incorporate developmental feedback from management

  • Must have the ability to quickly Adapt to change

* Bilingual is a plus.

Education and Experience:

High School Diploma or GED

Minimum 1 year(s) experience in Sales or Collections.

Minimum 1 year CC experience (prefer in a sales role)

WORK FROM HOME REQUIREMENTS:

* Employee is required to provide equipment that meets company specifications (computer, headset, and internet). Employees must be available to provide personal computer & headset to work from home (that meets company required specs). Windows 7 or 10, Intel Processor i3 2.0 ghz, Memory 8gb Ram, Hard Drive 500Mb Free Space, Web Browser - Microsoft Edge or Google Chrome (a MAC or Chrome Book CANNOT be used)

* Working on a computer camera during training, meetings, etc.

* Must have a wired internet connection at a regular internet speed (example-DSL or Cable Connection - No Dial Up).

* Ability to work efficiently and effectively in an at home quiet, uninterrupted space in a multi-task high call volume environment.

* Dual Monitor recommended.

* Must be self-disciplined to provide professional conversational experience for all customers and meet all requirements for working during scheduled hours/shifts.

Physical Requirements (With or without reasonable accommodation):

  • Sitting: Over 70%

  • Fine Motor Movements: Over 70%

*** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

SCRAM Systems is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. In addition, SCRAM Systems does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, or any other status protected by state or local law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$60k-83k (estimate)

POST DATE

12/12/2023

EXPIRATION DATE

04/02/2024

WEBSITE

scramsystems.com

HEADQUARTERS

LITTLETON, CO

SIZE

200 - 500

FOUNDED

1997

CEO

MICHAEL IIAMS

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About SCRAM Systems

Founded as Alcohol Monitoring Systems in 1997, now better known as SCRAM Systems, we are the worlds leading provider of electronic monitoring and software solutions for the criminal justice industry. The companys flagship product, SCRAM Continuous Alcohol Monitoring (SCRAM CAM), launched in 2003, revolutionized the way courts, agencies and treatment providers monitor and manage alcohol-involved offenders. In 2013, the company launched the industrys most comprehensive suite of electronic monitoring technologies, which includes SCRAM Remote Breath, SCRAM GPS, and SCRAM House Arrest. In addition ...to hardware, SCRAM Systems is at the forefront of developing software solutions such as SCRAM Nexus for implementation of Evidence-Based Practices, the SCRAM TouchPoint client engagement mobile app, and SCRAM Insight. These integrated solutions work together with the goal of improving client outcomes, enhancing officer effectiveness, and agency productivity, and making communities safer. More
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The following is the career advancement route for Inside Sales Representative (Remote IID) positions, which can be used as a reference in future career path planning. As an Inside Sales Representative (Remote IID), it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Representative (Remote IID). You can explore the career advancement for an Inside Sales Representative (Remote IID) below and select your interested title to get hiring information.

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If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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A good sales representative knows how to qualify prospects and close sales.

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Contributes to the development of sales strategy to meet and exceed sales goals.

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Evaluate sales pricing to maximize gain balanced by target volume.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inside Sales Representative jobs

Do brain games or logic puzzles.

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Ensure development of wholesale and retail channel.

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Follow, report on, and coordinate with, customer activities and needs.

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Goal Orientation with a Focus on the Client.

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Pull potential prospects through human touch.

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Step 3: View the best colleges and universities for Inside Sales Representative.

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