1 Membership Relations Manager - Salishan Golf by SCP Hotels Job in Gleneden Beach, OR
SCP Hotels is Hiring a Membership Relations Manager - Salishan Golf by SCP Hotels Near Gleneden Beach, OR
Membership Relations Manager
Golf @ Salishan Coastal Lodge
Join us in shaping the future of our amazing golf club and making a meaningful impact in our community.
If you're a motivated and results-oriented individual with a proven track record in membership relations, customer service, and revenue generation, we encourage you to apply!
We See You & We Want You On Our Team!
SCP is currently seeking an intentional, golf obsessed Membership Relations Manager for our AWARD WINNING Golf Club at Salishan Coastal lodge.
This position is on-site and requires you work from the Hotel/On property
$50 a month cell phone stipend.
Competitive Salary of $40k-50k per year
Out-of-this-world benefits!
Your Wellbeing is at the forefront of all that we do so we offer a variety of perks and benefits to take care of all of you. That includes generous Paid Leave plans, options to plan for your future, and health benefits for you and your pets!
Fully Paid Medical Health Insurance for full-time team member
10 weeks paid parental leave
1 month sabbatical after 3 years of service to explore on your terms in your 4th year
Generous 401k Matching
Travel perks to our incredible destinations just to name a few!
We value YOU, your mind, spirit, and the balance between work and LIVING. We want you to experience all that Colorado has to offer.
If this sounds like YOU and you are looking to collaborate, grow, and work alongside holistic hospitality professionals, please apply today!
Membership Relations Manager:
The Membership Relations Manager oversees the planning and implementation of all golf & racquet club programming, projects, and activities designed to increase and retain the number of members and generate additional revenues at the facility. Represent the facility in its relationships, both internally and externally, in order to promote growth and prosperity. Monitors and participates in the overall customer service plans and training of the facility staff.
What You Will Master:
development
- Plan and implement golf programs designed to stimulate revenues and add to the member
- Participate in the training of all facility staff with the goal of increased member satisfaction
- Coordinate marketing plans designed to attract new & existing members while developing
- Work with the DOG to implement PGA programming (Get Golf Ready, Tee It Forward, PGA
- Review industry programs on a regular basis & implement based on business needs.
- Coordinate all programming with appropriate department heads and staff
- Manage the total facility membership roster
- Follow-through with all membership activities including processing of applications,
- Work with the DOG & Accounting to ensure timely & accurate reporting.
- Assist in the planning, implementation and follow-up with the facility point-of-sale system
participation, preferences and spending
- Track and report the results of all programming, marketing and projects designed to develop
- Work with the golf operations staff on procurement and retention of golf outings.
- Organize & attend member trips. (quarterly or semi-annually)
- Participate in the development of a member rewards/loyalty program
- Be a visible ambassador of the facility
- Participate in related teaching programs aimed at developing new and existing customer
- Gather content, design, & publish a monthly membership newsletter
- Send out regular membership communication emails to the membership regarding
- Engage homeowners & locals on a quarterly basis.
- Attend the Portland Golf Show annually, and occasionally the Seattle Golf Show based on
- Assist the Professional staff in the planning, marketing, & execution of the signature member
etc.)
- Other duties as assigned.
- Bachelor's Degree preferred
- Minimum of one year of experience at a golf facility OR resort style property is required,
- Preferred or desire to obtain PGA Member or Associate in good standing with the PGA of America
Job Requirements:
- Must be able to read, write, and speak English. Fluency in other languages is beneficial.
- Must be able to accurately follow instructions, both verbally and written.
- Must be able to work in a fast-paced environment with urgency and empathy.
- Outstanding coordination and multi-tasking abilities.
- Professional in appearance and demeanor.
- Act as a role model for all employees by demonstrating the behavior and work ethic
- Self-motivated with desire to promote and market
- Service and customer focused attitude
- Experienced in written and oral business communications
- Remain up-to-date on customer relationship management tactics and strategies
- Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports
- Experienced computer user including; Microsoft Word and Excel. Proficient in other
- Maintain and promote a positive professional image within the community
- Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing
- Competitive Pay incredible opportunities for growth
- A Robust PTO Plan that encourages adventures
- Paid 1 month Sabbatical after 3 years of service
- 10 Weeks Paid Parental Leave
- Generous Team Member Travel Discounts
- Fully Paid Medical Health Insurance
- Dental, Vision, Life, & Disability options available
- Pet Insurance
And more
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Summary
Full Time
$69k-92k (estimate)
04/26/2024
06/24/2024
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