Description

At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness.

With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here :

• Flexible schedules and work-from-home opportunities
• Strong track record of providing excellent work / life balance.
• Comprehensive benefits package and competitive compensation
• Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

What you’ll be doing : Contribute to the process of chart acquisition for hospital medicine which includes in-depth research, quality reviews, resolutions of chart queries, completing exceptions, maintaining remote EMR acquisition access, auditing of electronically stored documents, and reporting data.

Work to incorporate and maintain the core values of agility, collaboration, respect, and courage in all business decisions and interactions.

Actively contribute to department goals of automation, innovation, cost efficiencies, and inventory targets.

• Accurately acquire hospital medicine charts for registration, coding, and billing
• Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security.
• Resolve outstanding Chart Resources queries for hospital medicine charts.
• Maintain metrics and audits accurately and efficiently.
• Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT.
• Report and publish audit findings and metrics to appropriate parties, including immediate and upper management.
• Maintain quality standards throughout the department.
• Maintain existing acquisition / auditing policy and procedure documents as necessary to include current coding guidelines per facility.
• Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required.
• Communication to all relevant support groups for follow-up and resolution of document data issues
• Maintain daily production goals and accurate production spreadsheets.
• Agility to back-up chart validation and other Chart Resources processes when required.
• Collaboration in company / departmental activities, charitable initiatives, and overall corporate goals and objectives
• Assist in training new and existing team members.
• Identify, analyze and report finding while trending and reporting data.
• Minimum of 2 years of chart acquisition experience
• Responsible for mySCP Care Return from Acq visits, escalate to HM Ops as needed.
• Analyze partner error rebuttals and respond accordingly.
• Maintain proper record keeping of individual user quality scores.
• Audit new users or new facilities to ensure acquisition accuracy.
• Conducting retraining sessions with chart acquisition as requested by management.
• Technical aptitude to navigate relevant PreBilling systems and regular use of time management applications to manage responsibilities.
• Understanding of MIPS requirements to properly escalate or resolve Quality queries.
• Responsible for creating and maintaining EMR training material.
• Proficiency in all Electronic Medical Record Systems
• Interpret medical terminology and documentation to properly escalate or resolve provider queries.
• Identify, report, and assist in the resolution of rare or unique events in trending data and reporting.
• Proficient knowledge of Hospital Medicine / OBS chart components
• Face sheet, patient demographics, insurance information
• History and Physical
• Discharge Summary
• Progress Notes
• Procedure notes
• Physician Orders
• Medication Reconciliation
• Advanced Directives
• HM Authorization
• Echo / EKG / ECG
• MIPS

Who / What we are looking for :

• You have a high school diploma or equivalent required.
• You have an associate degree preferred not required.
• You have a minimum of 1 to 3 years’ experience in one or all the following areas : Customer Service, Quality Assurance, research, auditing, and reporting.
• You have experience in the Healthcare Industry
• You have basic knowledge of Hospital Medicine / Emergency Medicine / Inpatient chart components and / or terminology.
• You have Intermediate proficiency level in Microsoft Office, Microsoft Excel, Microsoft Word and Microsoft Outlook required.
• You have experience using Kofax Capture or compatible application.
• You have experience using OnBase or compatible application.
• You have knowledge of Athena IDX billing system (preferred but not required)
• You are proficient in assigned electronic medical record systems (training provided)

SCP Health and its affiliated companies (collectively, SCP Health ) require applicants for specific positions, such as those onsite at a client company / healthcare facility or affiliate to be vaccinated against COVID-19 as a condition of employment, except where prohibited by state or local law.

To demonstrate compliance with SCP Health’s vaccination policy, proof of COVID-19 vaccination status will be requested upon a conditional offer of employment for onsite positions at a client company / healthcare facility.

SCP health will consider religious and / or medical / disability accommodation and other legally required exemption request as required by applicable law.

To learn more about SCP Health, please visit : Join our social circle : SCP Health is an Equal Opportunity Employer. INDJV

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Last updated : 2024-05-11