THE POSITION IN A NUTSHELL

This position will work closely with our service team, and clients to ensure our critical life safety systems are repaired in an efficient manner to maintain their overall performance.

This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair.

Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU’LL BE DOING (and doing well!)

• Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Use a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage when effecting repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensure Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and / or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• Current State of Texas Security License and Texas Fire Alarm License (FAL).
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution
• Excellent organizational, decision-making, and communication skills
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds;

able to work from heights and climb ladders; standing and walking for most of the workday.

• Able to pass background check and pre-employment drug screening.
• Valid driver’s license & reliable transportation

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement

Last updated : 2024-05-24