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THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
Responsible for executing service inspections on time and resolution of system deficiencies.
Responsible for developing a budget and meeting revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.
Responsible for delivering projects within the original budgeted cost.
Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
Responsible for manpower planning and allocation.
Responsible in part for customer satisfaction and cash collections.
Works closely with the sales and installation teams to support the growth and profitability of the Division.
Responsible for control and calibration of inspection, measuring, and testing equipment.
Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.
WHAT WE LIKE ABOUT YOU
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and electrical systems.
Strong understanding of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
Valid driver’s license.
Must be able to pass a background check and drug screening.
Able to work independently.
Excellent organizational, decision-making, and communication skills.
Proficient in NFPA codes and standards.
Strong computer skills; proficient at Microsoft Office.
Knowledge of OSHA safety standards.
WHAT WE'RE BRING TO THE TABLE
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Professional career development opportunities.
Full Time
Specialty Trade in Construction
$100k-129k (estimate)
04/28/2024
05/08/2024
sciensbuildingsolutions.com
SAN FRANCISCO, CA
200 - 500
2015
TERRY HEATH
$50M - $200M
Specialty Trade in Construction
Serving business. Protecting lives. We are Sciens. Sciens Building Solutions is a trusted provider committed to delivering complete fire protection, security, communications and electrical solutions that not only protect lives but ensure business continuity of our customers, too. Our top priority is to deliver complete life safety solutions for each customer we serve from the smallest elementary school to the largest hospital campus or tallest skyscraper and ensure these systems remain ready to perform when needed in an optimal and fully code-compliant fashion. With thousands of systems inst...alled over decades, our knowledgeable sales team, engineers, installers and highly trained technicians partner together to provide the most effective solutions possible. Count on Sciens for all your fire protection, security, communication and electrical needs locally, regionally and nationally.
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