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3 Front Office Supervisor | Daily Pay | Benefits | Complimentary Parking | $18-$19HR Jobs in Auburn, MI

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Front Office Supervisor | Daily Pay | Benefits | Complimentary Parking | $18-$19HR
$37k-52k (estimate)
Full Time 1 Week Ago
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Schulte Hospitality Group is Hiring a Front Office Supervisor | Daily Pay | Benefits | Complimentary Parking | $18-$19HR Near Auburn, MI

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of department.
Assist in training new associates and cross-training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk
Coordinates blocking of rooms.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Notify Maintenance Department of any maintenance issues.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment.
Acts as Manager on Duty as required.
Work nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

In-depth knowledge of hotel Front Desk operations
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills

KNOWLEDGE, SKILLS AND ABILITIES

Ability to multi-task
Team player
Ability to exceed expectations of guests
MUST HAVE OPEN AVAILABILTY!
  • The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
  • Schulte Hospitality Group is an Equal Opportunity Employer.
Compensation: 18-19

Job Summary

JOB TYPE

Full Time

SALARY

$37k-52k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

06/17/2024

WEBSITE

schultehospitality.c...

HEADQUARTERS

KY

SIZE

<25

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

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Supervise daily shift process ensuring all team members adhere to standard operating procedures.

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Step 3: View the best colleges and universities for Front Office Supervisor.

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