Job Summary:
Service Technician Leve II is responsible for diagnosing, repair, and maintain specialty vehicles and trucks including but not limited to work on electrical systems, diesel engines, transmissions, hydraulics, brakes, drivetrains, etc. Also responsible for small repairs on engine attachments, body leaks/repairs, parts ordering, documentation, and record keeping, reviewing DVIR?s, completing recalls, moving units as necessary, general assistance and training. This position requires the employee to understand service department standards including technician efficiency and productivity.
Duties and Responsibilities:
1. Technician responsible for maintaining high standards of cleanliness in their jobs as well as ongoing cleanliness in their work bay.
2. Technician will interact with Bus Drivers to assist in troubleshooting bus mechanical and electrical issues.
3. This position will perform corrective and preventative maintenance on diesel (and gas) powered buses as well as all bus auxiliary components/systems on and in the vehicle.
4. Technician accountable for meeting efficiency, productivity and effective labor rate standards as set forth by their supervisor.
5. Technicians must be able to request parts needed to complete repairs including the ability to read technical drawings and understand parts catalogs.
6. Technician will be in an environment with other people doing similar work and must be able to work well in that environment and requires the ability to effectively communicate with other SBI staff and potential customers.
7. This position requires the ability to learn new transportation related products and methods as well as the potential ability to teach learned skills and abilities to lower-level technicians.
8. Technicians must be able to request parts needed to complete repairs including the ability to read technical drawings and understand parts catalogs.
9. Technician will assist the Service Technician Level III (Lead Technician) in the development of improving Service Bay operations.
10. Technician will assist Service Technician Level III (Lead Technician) in the professional development of any Service Technician Level I employees.
11. Performs other duties as assigned by leadership.
Experience and skill requirements:
? Ability to pass medical examination and obtain (and maintain) State of South Dakota Class B CDL w/
CDL Endorsements of Passenger (P) and School Bus (S).
? Associates Degree-Technical School for the technical requirements or verifiable equivalent from
previous shop experience.
Skills and Abilities Required:
? Problem Solving: Demonstrated ability to identify and resolve problems in a timely manner and
appropriately gather and analyze information.
? Interpersonal Skills: Ability to maintain confidentiality, be open to innovative ideas, and work successfully
both on an independent basis and on a team. Demonstrated ability to effectively interact with a wide
range of management styles within the Company and build community relationships.
? Oral Communication: Ability to organize thoughts and speak persuasively in positive or negative
situations, demonstrate group presentation skills, and conduct effective meetings.
? Written Communication: Strong writing skills using good spelling, punctuation, grammar; detail-oriented
in editing written documents; ability to present numerical and statistical data effectively; and ability to
accurately interpret and communicate written information.
? Planning and Organizing: Ability to prioritize and plan work activities to ensure the timely completion of
projects and development of realistic action plans.
? Quality: Demonstrate accuracy and thoroughness and monitor own work to ensure quality.
? Adaptability: Able to quickly adapt and respond to a rapidly changing work environment and manage
competing demands in a productive manner.
? Dependability: Demonstrated ability to consistently be at work and on time as scheduled, follow
instructions, respond to management direction, and solicit feedback to improve performance.
? Should be honest, assertive, and systematic.
? Know proper teaching techniques, demonstrate good human relations and communication skills; able to
recognize something that is wrong or incomplete, and knowing how to apply logic as well common sense
when addressing situations.
? Leaders constantly strive for excellence. Positive attitude and an open mind is a must. Constantly striving
to improve knowledge, abilities, and skills as well professionalism will be ongoing.