A Customer Service Representative (CSR) is responsible for managing and responding to inbound customer service and order processing contacts for One World Directs' many clients. The role of the CSR includes but is not limited to answering customer questions, solving customer issues and completing order processing. A CSR is expected to exhibit a high level of quality customer service consistent with OWD guidelines. CSR's may at times, be asked to...
A Customer Service Representative (CSR) is responsible for managing and responding to inbound customer service and order processing contacts for One World Directs' many client's. The role of the CSR includes but is not limited to. answering customer questions, solving customer issues and completing order processing. A CSR is expected to exhibit a high level of quality customer service consistent with OWD guidelines. CSR's may at times, be asked ...
