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Field service representative
$49k-67k (estimate)
Full Time | Durable Manufacturing 10 Months Ago
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Schneider Electric is Hiring a Field service representative Near Richmond, VA

Great people make Schneider Electric a great company. Schneider’s ASCO Field Service Technician play an impactful role within the organization.

They provide preventative maintenance and repair services on customer owned ASCO equipment, they deliver high quality service and customer satisfaction and are productive and valued members of their team in a variety of dynamic customer environments.

They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Technicians with direct product training and training on all digital and physical tools associated with their work.

Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a home-based flexible work schedule with 40-hour guarantee ( Overtime).

This Field Service Technician position will be within our U.S. Services business, specifically our ASCO team. This team focuses on servicing critical data center equipment.

We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion) / MGE / Schneider Electric equipment.

As an ASCO Field Service Technician, a typical day for you may include : Maintenance and repair of Automatic Transfer Switches (ATS) Service administration and reporting which may include service order generation, performance and maintenance of annual inventory review and identification of replacement parts, completion of inventory safety audit Executing installation, maintenance and repair on customer installed base, in a specific delimited know-how.

And on some days you may even : Receive and participate in job training for ATS maintenance, ATS troubleshooting and repair, and ATS startups Identify new opportunities while attending customer sites to promote Services growth.

Determine when products should be upgraded or replaced This may be the next step in your career journey if you have : Job related military service (e.

g., Naval Nuclear Electricians Mate or Air Force Power Production Technician) Technical School Certification or directly related field experience with Automatic Transfer Switches, Power Control Systems, or other low and medium voltage power applications Basic understanding of mechanical and electrical systems and components, as well as, a fundamental understanding of the tools and processes required to complete system maintenance and repair activities.

Ability to read and interpret electrical schematic drawings as well as read and understand electrical one-line diagrams Ability to use appropriate test equipment to troubleshoot and diagnose problems with Automatic Transfer Switches Availability to work nights, weekends, and holidays, as needed and can travel, sometimes outside of assigned territory, including occasional overnight stays, as necessary.

Proof of certifications or have the willingness to complete : CPR / First Aid / AED training, PPE training Basic ATS knowledge, understanding of the sequence of operation and elementary diagram Understanding of a one-line diagram Ability to independently perform startup on all ASCO ATS models, excluding closed transition, soft load, and medium voltage (MV).

Ability to connect and communicate with a laptop to download control panel settings and upload firmware upgrades Valid driver’s license Movement of service equipment weighing up to 50 pounds, in both an indoor and outdoor environment.

Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers! Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, (k) match, well-being programs, holidays & paid time off, military leave benefits, and more.

Learn more about working with us : Let us learn about you! Apply today. You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Last updated : 2024-05-13

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$49k-67k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

05/23/2024

WEBSITE

se.com

HEADQUARTERS

ROCKFORD, IL

SIZE

>50,000

FOUNDED

1836

CEO

JEAN-PASCAL TRICOIRE

REVENUE

$1B - $3B

INDUSTRY

Durable Manufacturing

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About Schneider Electric

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. We are the most local of global companies. We are advoca...tes of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. www.se.com Follow us on: www.facebook.com/SchneiderElectric twitter.com/SchneiderElec twitter.com/SE_Careers instagram.com/schneiderelectric More
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The job skills required for Field service representative include Installation, Repairing, Technical Support, Calibration, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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