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Service Shop Lead
Scheels
Scheels Sandy, UT
$38k-53k (estimate)
Full Time | Retail 3 Weeks Ago
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Scheels is Hiring a Service Shop Lead Near Sandy, UT

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities: 

  • Grow labor sales through quality and efficient service and assembly of customer and store equipment (equipment may include bicycles, exercise machines, snowboards, skis, hockey, baseball, golf, racquet sports, paintball markers and other merchandise in a Scheels store)
  • Ability to safely fill CO2 and compressed air tanks for paintball markers
  • Lead and continually teach/train all service shop tasks to all associates in the service shop
  • Maintain accurate and detailed records for store and customer equipment
  • Execute proper ordering of parts and supplies while staying within designated budgets
  • Ensure a clean and professional environment
  • Exceptional problem solving and analytical skills
  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
  • Ability to write reports and speak effectively before groups of customers and associates
  • Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures
  • Excellent written and verbal communication skills
  • Ability to complete basic mathematical equations
  • Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
  • Ability to work a varied schedule to include weekends, evenings, holidays and scheduled training meetings

Requirements: 

Customer Service

  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency

  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

  • Show respect and appreciation for others and Scheels

  • Arrive to work and meetings 10 minutes early

Team Mentality

  • Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

  • Ability to adapt to a changing work environment

  • Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

  • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

  • Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

A strong mechanical ability is preferred.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule: Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays.

Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$38k-53k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

07/07/2024

WEBSITE

scheels.com

HEADQUARTERS

SPRINGFIELD, IL

SIZE

3,000 - 7,500

FOUNDED

1902

CEO

SUSIE RICE

REVENUE

$500M - $1B

INDUSTRY

Retail

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About Scheels

Our greatest resource is our people. Scheels associates are experts in sports apparel, fashion, footwear, hunting, fishing, golf, and sports of all kinds, providing exceptional customer service. We are driven to attract and retain the best people in sports and fashion retail that thrive in a fast-paced environment and have a desire to become a Scheels expert. Offering the most thorough and interactive training in retail, our associates have succeeded in making Scheels a shopping destination and world class experience for our customers. Whether you excel at sales, cashiering, buying, display, c...ustomer service, or leadership, we have a career opportunity for you. We're always looking for people to join our team. Check out our current opportunities here (http://scheels.us/bd5Nv) to apply! More
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