Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Scandinavian Designs - Dania Furniture is Hiring a Store Manager in Elk Grove Near Grove, CA
Store Manager at our Elk Grove Store~
Reports to: Regional General Manager
Position: Exempt/Commission
Location: 8507 Bond Road Elk Grove, CA 95624
Job Type: Full-time, Exempt/Commission ($75,000) commission after guarantee period
Join and manage our sales team at Scandinavian Designs as a Store Manager and be part of dynamic and expanding furniture retail company. Our Store Managers are passionate about connecting with customers, providing meaningful solutions and developing a network of highly satisfied customers through the offerings of Scandinavian Designs furniture and home décor. Store Managers operate all parts of their business via a team focused on growing sales, profit and most importantly a satisfied customer base. Store managers lead a team focused on sales, visual merchandising, warehousing, logistics, distribution, inventory management, facility maintenance and accurate bookkeeping and data analysis. This is a multi-faceted, dynamic role. If you love mid-century modern, rustic and contemporary interior products and styles, love to have fun, sell, inspire customers and strive for operational excellence, please join us~!! What You Will Do
Inspire and create satisfied customers through honest, knowledgeable and ethical selling practices.
Maximize sales growth, profitability, manage a team of sales associates, sales manager and warehouse associates in a commission-based sales environment.
Communicate a compelling vision and operating plan with enthusiasm and clarity to your team, customers and community.
Provide, train and coach team members on excellent and wholehearted customer service with a positive, knowledgeable and consultative approach.
Lead by example to make a positive team atmosphere dedicated to the company’s mission of being recognized for the highest level of customer and team member satisfaction.
Become an expert in our product and services through active self-led learning and company led product and service training.
Set energizing sales goals, always striving to improve and create a culture that inspires associates in an encouraging and supportive way. Always actively seek feedback and practice new habits of success.
Store Manager responsibilities include and not limited to:
Process sales including cash and credit, service and refund transactions accurately
Perform transactions in our sales and inventory system (POS), complete customer orders, taking payments, and schedule delivery dates for customers
Greet our clients and answer our phones in a prompt, warm, professional and polite manner
Process all after-sale service issues with empathy and by following company policy
Assist in daily opening and/or closing procedures for store in accordance with policy.
Perform a daily review of your open invoices to ensure accuracy and timely follow up with customers. 100% accuracy on order input and customer comments is our goal to ensure we are managing expectations
Demonstrate effective de-escalation tactics when working with angry or dissatisfied customers. Work quickly and accurately to find resolutions when problems arise
Maintain excellent appearance of the showroom and all store facilities
Support the warehouse, store support and delivery drivers as needed
Tag furniture, write service orders, answer phones and inquiries, check inventory, assist with assemblies and other duties as assigned
Keep all employees informed on changes from the HQ, General Manager of Sales, Regional General Managers and read and respond to company communications
Follow through on emails designated to you within the same day
Take responsibility for disciplinary actions on-site and be a proactive in the staffing needs of the store
Who You Are
1~2 years or more in sales in a management role, retail and customer service experience encouraged.
Excellent communication skills and professional sales presentation and strong understanding of management practices.
Able to read product and transaction information.
The Store Manager is available to work a combination of days, evenings and weekends.
Schedule includes weekends, some evenings, holiday work, inventory and other busy times.
Able to successfully complete the pre-employment background check and drug check.
Standing and walking most of the day.
Some lifting and assisted lifting for floor displays and merchandise settings (30 lbs.).
Some bending, kneeling and stooping.
Light cleaning, vacuuming and dusting.
Working with hand tools for assemblies.
Occasional travel to customer sites and meetings.
Education:
High School diploma or equivalent.
Management experience in customer service, retail sales, interior design or consulting preferred and not required.
Scandinavian Designs Offers:
Benefits for Full-time Associates* including:
No cost Health benefits for Associates on the single coverage plan
Opt-in for Dental and Vision
Health Savings Account (HSA)
401k with employer contribution (with 200% match)
Work life balance – no overnight hours!
Paid Time Off (PTO)
Fun and rewarding work
Visually inspiring workplace
Family-oriented team environment
Regular schedule
Generous merchandise discounts
Pet Insurance
Tuition Assistance
Benefits eligibility depends on scheduled hours.
A family business 60 years in the making, with 50 furniture showrooms and 700 employees across the U.S. in the near future, our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits. https://www.kaiserpermanente.org/
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.