The Human Resources Business Partner ensures that team members throughout the company are treated fairly, consistently and in balance with the needs of the company, and that policies and practices consistently meet all legal requirements. The position directs and participates in the planning, development, recommendation, and implementation of company initiatives and policies to ensure the uniform and equitable treatment of all union / non-union and management team members.The position supports Corporate, Distribution, Store Management and union/non-union team members by providing instruction and guidelines for effective and continuous application of workplace policies and procedures.The position builds relationships and partners with internal HR departments, Training/Development, Payroll, HR Information Systems (HRIS), Labor Relations, Leaves Department, Talent Acquisition, to deliver support to Store Managers, SMART transportation and Distribution Centers.

Key Responsibilities and Accountabilities:

• Collaborate with management to communicate HR policies, procedures and regulations.
• Assist and facilitate union/non-union conflict resolution; assist and facilitate both union/non-union performance management.
• Collaborate with Union represented team members and Union representatives regarding settlement agreements, grievance resolution and related issues; collaborates with Labor Relations in negotiations, arbitrations and boards of adjustments.
• Identify and recommend team member relations practices to establish a positive employer-team member relationship, and promotes a high level of team member morale and motivation.
• Coach and advises team leaders in their communication, feedback recognition and interaction with the team members who report to them.
• Conduct investigations when complaints or concerns are brought forward; advise team leaders in the discipline practices of the company.
• Assist in the creation of performance improvement plans for non-performing, union or non-union team members.
• Review for approval management recommendations for union/non-union involuntary employment terminations or voluntary terminations.
• Lead the team member engagement partnership within hiring, training, coaching, counseling, performance appraisals, discipline and terminations with respect to company policies and procedures.
• Maintain a positive team member relations environment by coaching and developing managers to respond to team member relations issues, following up where necessary and bringing them to resolution in an effective and timely fashion.
• Stay current on Federal, State, and Labor related laws (e.g., DOL, EEOC, DFEH, NLRB).
• Respond to calls and complaints, reviews documentation and issues, formulates recommendation for resolution.
• Perform other duties as assigned.