This position is responsible for coordinating the dining experience, wherever the guest enjoys their meal. Promote sales through service and guest satisfaction. Work as a team member to ensure constant quality, service, cleanliness and value to each guest.

Greet all guests, utilize menu knowledge to assist in the ordering process


Answer phone calls using a company suggested scripts in a fast and courteous manner


Accurately input orders into the computer system and coordinate proper times for carry out and delivery orders


Handle cash and credit transactions; accurately account for all receivables including cash, credit cards, coupons and gift cards


Practice safe food and beverage handling


Ensure each guest receives service above expectations, delivering quick food service, assisting with refills and thanking each guest that visits


Assist in refills and packaging of food for guests


Complete daily and weekly duties and cleaning as assigned


Skills:


Identify and resolve issues as they arise


Detail oriented, good organizational skills and able to multi-task and prioritize


Excellent guest service skills, communication skills, and experience


Must have the ability to accurately handle money, make change, process credit card transactions, and have strong menu knowledge


Computer skills (POS system)


Ability to lift 25 pounds


Exhibit good manners, positive attitude, promptness and proper hygiene


Ability to perform under pressure in a high-volume restaurant, including moving and responding quickly for extended periods of time


Ability to stand for extended periods of time