Position: Porter/Housekeeping
Department: Operations
Reports to (Position): Community Manager
Employment Classification: Non-Exempt


GENERAL SUMMARY:
The Porter position supports building maintenance and landscape efforts to maintain the community in a clean and orderly condition. The position requires high customer service to support the community with attracting and retaining residents.
JOB DESCRIPTION
PRIMARY DUTIES AND RESPONSIBILITIES:
• Perform work using safe work practices. Ensure completion of safety training and actively investigate and mitigate risks.
• Maintain company standards with respect to cleanliness, community appearance and customer service.
• Provide assistance to the maintenance and landscape staff when requested.
• Contribute to the achievement of occupancy goals by cleaning vacant apartments and common areas daily and reporting any maintenance repairs as required.
• Responsible for the maintenance upkeep of various community amenities as assigned by the Community/Service Manager.
• Deliver packages, notes, letters, and flyers to occupied apartments.
• Complete full/partial paint jobs of units as needed; Paint curbs, touch up walls or fences.
• Clean BBQ’s which entails assembling and disassembling, utilizing BBQ cleaners, and scrubbing BBQ’s.
• Pick up loose mail, trash, debris, and disposing of it appropriately.
• Thoroughly clean (e.g., wipe down, scrub, dust, sweep, mop, vacuum), restock supplies and clear trash from assigned areas inside of and outside of the community buildings as well as the community grounds.
• Ability to use approved chemicals/cleaning solutions and read an SDS sheet.

SELECTION CRITERIA:
Minimum Qualifications:
• High school diploma or equivalent.
• Ability to interact effectively with management, co-workers, visitors, and residents
• Superior customer service skills
• Ability to work weekends or as needed
• Ability to speak English language proficiently
• Basic computer knowledge (Clocking in & Out)
• Prior janitorial experience a plus
Report safety or defect issues to management.
Examples:
• Defective equipment, furniture, and light fixtures
• Any items left in carport area or other common areas
• Natural gas smell near BBQ areas, in kitchens or any other locations within the community
• Community defects or potential safety issues (i.e. cracked walkways, and stucco)
• Deodorize trash bins, dumpsters & dumpster area, apartments, and bathrooms, as needed
• Check for burnt out lights and replace any bulbs around and in the buildings, as needed
Perform additional duties as assigned:
Physical Demands
• Regularly required to stand, walk, talk, and hear.
• Frequently required to use hand to finger, handle or feel objects, reach with hands and arms.
• Vision requirements: close vision, distance vision and ability to adjust and focus.
• Regularly required to lift and/or move items up to 50 pounds.
• Must always wear back brace.
• Lifting / carrying deliveries made to the office.