Front of House Manager

We are seeking a customer-centric Front of House (FOH) Manager to join the Sassool

team. The FOH Manager serves as the leader for the Front of House and Dining Room

and will partner with the GM to provide exceptional customer service. The FOH

Manager is held accountable to the strength of their front of house team, the

appearance of the dining room and display areas, and the satisfaction of the customers.

The ideal candidate will lead the FOH team in a fast-paced restaurant environment to

ensure a seamless experience for our guests.

About us

Sassool provides fresh, healthy Mediterranean food while offering an experience that

makes you feel like family. Our mission is to provide the freshest Lebanese

Mediterranean cuisine made with passion in your kitchen away from home.

We are committed to providing an inclusive workplace that provides a safe and stable

environment with career growth opportunities.

Benefits

We offer a competitive benefits package that includes:

-Medical, dental and vision insurance coverage. We pay 75% of your premium.

-401(k) - We match up to 5%

- Learning & Development

-Career Growth Opportunities

- Two weeks paid vacation.

Job Responsibilities

● Responsible for training on all positions in the FOH.

● Train new staff using company training documents in the established order and

process.

● Retrain existing staff in areas lacking proper knowledge or skill.

● Understand the process of preparation for each menu item. Be able to list all

ingredients, allergens, and description comfortably.

● Understand pricing for all menu items as well as how to sell the product

according to the brand (using company established verbiage, pairings, etc.).

Education and Experience Requirements

-Prior work experience as a Front of House Manager, Restaurant Manager, Hospitality Manager, or similar role.

-Extensive food and beverage knowledge, with the ability to recall ingredients and

dishes to inform customers and staff.

-Computer literacy; MS Office

Qualifications & Competencies

- Customer Service – manages difficult customer situations; responds promptly

to customer needs

- Communication – Exhibits good listening and comprehension; keeps others

informed in a timely manner

- Planning/Organizing – Prioritizes and plans work activities; uses time

efficiently, sets goals and objectives

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Casual dining restaurant

Shift:

• 10 hour shift
• 12 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person