Feel your purpose.

Find your impact.

Operations Mgr, Environmental Services/Housekeeping

Sarasota Memorial Health Care

This leader has operational accountability and oversight and manages the daily activities of Hospitality Services Operations. In this role, the leader sets the tone and models positive leadership behavior, while ensuring teamwork tasks, projects, and responsibilities are completed successfully in support of departmental and organizational goals.

Key Responsibilities:

• Scheduling, training, and supervision of all housekeeping staff
• Conducts regular inspections and makes recommendations to the facility for improvements.
• Participates in the hiring process by interviewing applicants and making recommendations for hire.
• Builds positive relationships with hospital staff to ensure we are meeting their needs.
• Analyzes and interprets performance metrics related to patient experience, process improvement, and bed throughout.
• Understands and stays current on CMS CAHPS requirements, survey processes, results, and statistical significance, and articulates them in a written or oral mode to all levels of the organization. Maintains knowledge of current research data to support best practices for the delivery of patient experience.

Required Qualifications

•Require a bachelor’s degree in business administration or related field. Relevant experience in a hospitality services setting can be substituted on a year-for-year basis for the required degree.

•Require a minimum of ten (10) years of experience in hospitality services management within a hospital setting.

Preferred Qualifications

• Ability to balance multiple priorities in a demanding environment with responsibility for multi-skilled position.

• Ability to direct, control and coordinate activities of assigned personnel.

•Prefer proficiency in the use of computer software with Microsoft Word, Excel, Approach, and intranet/internet.

• Ability to be adaptable and willing to adjust accordingly to the needs of the department and/or health care system.

The benefits of being the best:

Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:

Total Rewards Package

•Paid Time Off (start earning PTO on day one of employment)

•Tuition Reimbursement

•Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employee

•Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars

•Life Insurance

•Disability Insurance

•Retirement Savings Plan: 403b

•Sarasota Campus - Discounted Child Care & Before and After School Program and Summer Camp!

•Bereavement Leave

•Free Parking

•On Campus Dining w/ a 10% discount

•Credit Union w/ teller machines on campus

•Direct Deposit

•Free Wellness Screening

•Free confidential counseling services

•Employee Discount Programs

•Recognition Programs

•Referral Programs

•Tremendous growth opportunities for hard workers!

Reputation. Community. Impact. Growth.

Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.

Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000 hospitals. Our system has also earned Magnet recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.

EOE

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Sarasota, FL: Relocate before starting work (Required)

Work Location: In person