Requisition ID:268946
Work Area: Customer Service and Support
Expected Travel: 0 - 20%
Career Status: Graduate
Employment Type: Regular full time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES:

The S/4HANA Logistics Associate Consultant (Nearshore) will be a member of our Solution Delivery Center (SDC) organization. The SDC is the integrated, remote delivery arm of SAP consulting services, with strength of over 2000 team members. From our near shore and offshore centers, our global talent pool of consultants delivers software and services to customers through both factory and traditional people-based approaches. Our team drives value and continuous improvement for our customers using operationally sound processes and basic quality system fundamentals.

Developing our consultants through training, certifications and skill expansion opportunities are key priorities of SDC’s success and offers our people long-term career growth opportunities.

Our Pittsburgh based near-shore center expands SAP’s delivery capabilities within the North American region. We provide SAP’s customers access to the best global network of consultants with expertise in SAP’s latest technologies. The Pittsburgh near shore center is a sophisticated Service & Knowledge organization providing unique capabilities to SAP’s customers in North America and around the globe.

The Associate Consultant will drive the delivery outcome in partnership with our customers on their journey to cloud, from scoping and planning of the initial deployment through to continuous adoption of quarterly updates. The S/4HANA Logistics Associate Consultant role requires understanding of the S/4HANA process across functional borders, as well as a service-oriented attitude with the aim to achieve customer success.

This role will be at the core of our customers and of SAPs success and is primarily a hands on delivery function, accountable for the successful go-live of S/4HANA deployments for SAP service engagements.

Overall Responsibilities and Tasks:

• Support customer success, satisfaction, and referenceability for S/4HANA customers
• Learn the S/4HANA product portfolio, process areas and best practices
• Work within the SAP Activate methodology and in an agile delivery model to drive customer deliverables.
• Work within an on/off-site delivery approach, leveraging the entire SAP ecosystem to drive quicker deployments with a predictable outcome.
• Conduct Fit to Standard Workshops and identify scoping, configuration, GAPs and Integration points.
• Actively manage the data migration effort, with thorough understanding of data field mapping and upload.
• Responsible for the testing approach, execution and successful outcome.
• Support Enablement of Customer and drive cutover processes
• Support the industrialization of the implementation process to improve the timeline of deployments
• Drive the adoption of the value based innovation roadmap and guide the customer in their journey
• Plan and personalise the customer journey while maintaining global scalability and consistency
• Provide services solutioning support through understanding the customer requirements and producing Scope, Effort and timeline estimates and approach for service delivery.
• Ability to multi-task and work across multiple engagements in parallel.

Operational Management

• Responsible for high quality delivery in all assigned S/4HANA customers
• Ensure on time & quality delivery.
• Live the Digital Business Service strategy for S/4HANA
• Ensure cross-LoB collaboration, industry best practice and team work
• Manage “business outcomes” based on customer business KPIs

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

• Bachelor’s or Master’s degree Business, Information Systems, STEM or other relevant major
• Completion of SAP course/certifications or project work through academics is a plus
• Must be able to work as a team player yet have the ability to work independently.
• Analytical, results-driven and have a solution-oriented approach.
• Possess exceptional interpersonal and communication skills including verbal, written presentation and listening.
• Open to travel up to 60%
• Willing to relocate to Pittsburgh.

FUNCTIONAL SKILLS:

• Functional experience in the areas of ERP and Supply Chain preferred
• Knowledge in Business Process integration concepts across other Business process areas like Procurement, Manufacturing, Sales and Operations Management is a plus
• Business requirement analysis and design is a plus
• Ability to apply the concepts of SAP learning into real time project/Customer business requirements.
• Cloud concepts and understanding

WORK EXPERIENCE:

• 1 to 3 years of relevant work experience in a corporate environment through internships or recent work experience
• Prior experience involving client/customer interaction is a plus

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: Virtual - USA