STRUCTURED CABLE TECHNICIAN LEVEL I

Position Title: Structured Cable Technician Level I
Position Type: Direct-Hire
Location: Phoenix, AZ 85015
Hours: Flexible to Full-Time
Availability: Days and Evenings
Salary: $17-$21/hour (Based on experience)

SanTrac Technologies is a highly innovative Information Technology and Low Voltage

Solutions provider. We are looking for a highly motivated and skilled individual to fill a

Structured Cable Technician Level I position.

Summary:

• Primarily responsible for assisting in multiple aspects of cable installation including pathways, cable terminations, labeling, grounding, troubleshooting, and testing (Cat5e,

Cat6, Access Control/Security, Sound, and Coaxial).

• Ability to meet service level agreement requirements during the ticket life cycle.
• The patching cabling between network equipment and customer’s network when applicable
• The installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
• Support inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, prepare and return damaged equipment.
• Analyze, detect, identify, and correct technical problems and deficiencies.
• Utilizing a ticketing system to document work, progress, and resolutions.
• Ensuring ticket work notes are continuously updated while being worked, and final resolution(s) provided within all completed tickets.
• Apply problem solving skills and break down complex problems into solvable segments to triage problems as assigned.

Knowledge, Skills, Abilities

• Requires reliable transportation and active driver’s license.
• Must be proficient in utilizing technical tools such as cable testers.
• Requires experience in working in end user environments, server rooms and communications closets.
• Must have a good understanding of M.S. Windows, and M.S. Office Suite applications.
• Must be able to perform rack and stack activities with a knowledge of data communications networking.
• Ability to install structured cable (Cat5e, Cat6, Access Control/Security, Sound and

Coaxial)

• Must understand cable patching processes and procedures.

• Must be able to safely lift heavy objects
• Must be able to crawl under desks and work in tight spaces
• Must be able to climb ladders and work heights
• Must be willing to work shift work which could include nights and weekends

Education / Experience Required

• High School/GED (Required)
• BICSI Credentials preferred
• Experience Specifics (Required 1 Year): Experience in data communications
• Combinations of education and experience will be considered

BENEFITS OFFERED

• Paid holidays
• Paid Vacation
• Paid sick leave
• Workplace perks such as Free Onsite Gym
• Workers compensation
• Health Insurance Benefits
• 401K Plan (Vested at Hire)
• Profit Sharing (Vested at Hire)

Interested and qualified candidates, send your resume to careers@santractechnologies.com

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Phoenix, AZ 85015: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person