Job Summary:

As Banquet Houseman, you are responsible to set up and break down the function rooms prior to and following any functions. This includes cleaning, setting up A.V. equipment, coffee breaks and refreshments.

Key Responsibilities:

• Responsible for checking schedule each week and reporting for all scheduled shifts on time and in full uniform, including name tag.
• After punching in report to the Event Manager or Banquet Captain for the day’s schedule of duties. Also, check BEO book for any information regarding pending shift beverage/snack breaks to be delivered.
• Pick up a banquet radio, to be worn at all times, and sign out banquet keys at the Front Desk.
• Set up and break down all furnishings and AV equipment.
• Room signage changed out as needed for the arrival of new groups.
• Responsible for stocking rooms with glassware, pads, pens, candy etc.
• Responsible for cleanliness of function rooms. Helps to inform Maintenance/Bqt Mgr of repairs needed.
• To retrieve linen from the laundry room on a regular basis and put it in the linen closet, which is to be kept well organized at all times.
• To vacuum function rooms before they are set.
• To hang up any table skirts that are not in use. All linen clips to be put in a common storage container and kept in the AV closet.
• Inventory and maintain any equipment used for banquets. Report any broken or missing items immediately to the supervisor.
• Refresh rooms and provide food service breaks.
• Present food and beverage in an attractive display.
• Keep a clean and professional appearance.
• Must speak with and respond to any customer needs. Trouble-shoot conferences in the absence of a supervisor.
• Ensure all Banquet Rooms and Banquet Closets are locked, lights out and secured prior to exiting.
• Return banquet keys to Front Desk prior to leaving property.
• Other duties may be assigned.

Preferred Qualifications

• English Language Proficiency
• Customer Service Orientation
• Problem Solving
• Integrity
• Dependability
• Stress Tolerance
• Safety Orientation
• Adaptability/Flexibility
• Positive Demeanor
• Presentation
• Initiative Time Management
• Multi-Tasking Proper Lifting Techniques

Source: Hospitality Online