This is a part-time position from May 13- June 7 must be able to work: Monday-Friday 1-5 p.m.; after June 10 - 1:45- 6:30 p.m. Monday- Thursday and Friday 1-5 p.m. July 15th- the hours will change to 9 a.m.-1:45 p.m. Monday- Thursday and Friday 9 a.m. - 1 p.m

As our first point of contact, either over the phone or in person, we are looking to hire a person who demonstrates strong communication and interpersonal skills. To be successful in this job, a person will need to possess professional telephone etiquette; and be able to build and maintain effective working relationships with staff, students, faculty, and the general public. Provide excellent and consistent customer service to help cultivate a welcoming environment. Must have knowledge of and ability to use correct English, spelling, grammar, and punctuation. Must demonstrate intermediate to advanced skills utilizing the Microsoft suite of products and various databases. The person must be very organized, show initiative, and recognize tasks that need to be done and complete them. This job requires someone who can (speak, read and write) in English and Spanish. This is a job-sharing role, and work environment.

Qualifications

• One to three years of increased responsibilities in administrative, customer service, clerical; or a combination of these areas.
• Must be able to work the shift detailed above. Ideally, a person would be flexible to work extra hours occasionally as needed.
• Ability to utilize Microsoft Office, Word, Excel, and Outlook at an intermediate to advanced skill level; and type 35-40 words per minute.
• Bilingual in English/Spanish. Fluency to speak, read and write in Spanish.
• High School diploma or GED is required. Ideally, will have a 2-year degree or completion of some college-level courses.
• Physical effort required includes sitting for long periods, keyboarding, standing, walking, bending, pushing, pulling, and lifting to 30 pounds.

What are some of the primary job responsibilities?

• Provides customer service skills and has a welcoming personality over the phone and in person to general inquiries from staff, students, prospective students, faculty, and the public.
• Displays professional telephone etiquette for in and outbound calls.
• Performs various administrative tasks, including preparing correspondence for emails and letters, updating educational and marketing materials (fliers and mailings), processing incoming and outgoing mail, and scheduling appointments through online systems. It will also include the translation of documents from English to Spanish.
• Performs intermediate to advanced proficiency in Microsoft Office, including Word and Excel.
• Performs data entry and queries of data in various databases; track projects and provide written updates to multiple departments.
• Displays a strong eye for detail in all work, all correspondence, file creation, project tracking, scanning records, and processing of institutional documents.
• Displays exceptional collaboration and communication skills to share information with teammates so that the level of service is consistent bridging from one person to the next.
• Able to operate business equipment: postage machine, printer, facsimile, scanner, and other miscellaneous machines.

To apply: Email a cover letter (be sure to share how you learned about the job and what makes you a good fit for the role) and resume to Hr@sjcl.edu

Job Type: Part-time

Pay: $17.00 - $18.50 per hour

Expected hours: 25 per week

Benefits:

• Employee assistance program
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Admin, clerical or customer service: 1 year (Preferred)

Work Location: In person