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**Covering Western and Upper Midwest Accounts**
Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount
Here at San Francisco Bay Coffee, our mission is to cultivate unrivaled quality, strong partnerships and sustainable practices by pouring our hearts into every cup. Come join us in making SF Bay Coffee the most loved coffee in the world!
About San Francisco Bay Coffee
Established in 1979, SF Bay Coffee operates as a family-owned coffee company in its third generation focused on innovation and sustainability. SF Bay Coffee has an international network of over 32,000 farmers and treats all its suppliers as extended members of the family. They offer a variety of coffee products sourced from farms worldwide, including One Cup and a range of bag sizes, all at various roast levels. The brand also sells coffee related merchandise. SF Bay Coffee sells via the following channels: club, regional and national grocery stores, and online. SF Bay Coffee is committed to sustainable and eco-friendly farming and production. The SF Bay Coffee family has maintained a tradition of quality and exceptional service since their inception. They have cemented their reputation as experts in the coffee world by spearheading innovation to create a high quality and affordable coffee product.
Job Summary
The Customer Account Manager is the contact for assigned customers and category(ies) in order to drive category growth and achieve annual sales and commercial spend targets. This role is deeply involved in the activation of Category Roadmaps and uses them in the development and activation of customer-specific Category Business Plans (with a category first approach) to achieve the 4P's (Place, Promotion, Placement, Product) objectives. Build and maintain strong connections with cross functional teams to partner to bring category and shopper insights to drive category results.
Qualifications
Key Responsibilities
Follow all company procedures and policies, especially with respect to Safety, Food Safety, and Good Manufacturing Practices (GMP).
Pay Rate: $110,000 - $145,000 Annually
Benefits: Medical, Vision, Dental, 401K, Life Insurance, Health Savings Account, Costco Membership Reimbursement and 40% off Employee Discount
Job Type: Full-time
Work Location: Remote
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Fair Chance Act
San Francisco Bay Coffee will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if San Francisco Bay Coffee is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act | CRD (ca.gov) webpage.
Full Time
$90k-122k (estimate)
01/31/2024
07/10/2024
The job skills required for Customer Account Manager include Presentation, Customer Service, Futures, Planning, Initiative, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
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Manage the collections process while acting as a customer counselor by discussing benefits of timely lease agreement renewal payments.
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Providing technical support to customers before and after-sales.
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Stimulated customer retention through engagement of new group administration and establishing accuracy and completeness.
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The Customer Account Manager will lead the upsell and renewal strategy within a defined territory.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
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Schedules customer meetings and travels to customer locations as required.
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Think about the skills needed to handle an angry customer.
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Establish a dynamic team, and restructure as appropriate.
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Upsells should align with customer goals.
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Step 3: View the best colleges and universities for Customer Account Manager.