The Innovation and Technology Department is accepting applications for Supervising Communications Technician for theTelecommunication Services Division.

This position is characterized by the full supervisory responsibility over a specialized Telecommunication Services Division unit, including: telecommunication services repair; telecommunication services system support; or telecommunication services installation team(s). Responsibilities could include supervising the assembling, installing, programming, maintenance, and/or repair of the voice and data communications systems, Cisco VoIP hardware and software, power systems, and ancillary equipment.

The position will be responsible to provide instruction on safety and technical procedures; develop and implement training plans; conduct field surveys; estimate programming cost and installation/repair costs of communications equipment; recommend whether to repair or replace parts and equipment; communicate with vendors and customers; perform audits to ensure accurate records; examine job orders/time accounting records to verify correct billing information; and prepare various reports and correspondence.

This position class is characterized by responsibility to supervise staff assigned to one of several specialty areas of the Telecommunication Services Division. This recruitment may be utilized to fill any of the specialty technology unit positions as needed.

For a more comprehensive listing of job duties for this classification, please refer to the Supervising Communications Technician job description.

Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test.  

Working Conditions:Employees are subject to On-Call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment.
Travel: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

REQUIRED EXPERIENCE: Three (3) years of experience, within the last eight (8) years, as a lead worker installing, maintaining, and repairing voice and data systems.

The ideal candidate will demonstrate strong interpersonal, customer service, and communication skills; be a team player with the ability to achieve goals through influence, collaboration, and cooperation; and possess strong problem solving and analytical skills.

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview.

Be sure to include in your application and Supplemental Questionnaire answers any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.