Maintains an organization's telecommunications network to ensure dependable operation. Monitors network systems and performs diagnostic tests to document and report performance levels. Conducts routine checks and preventative maintenance to minimize malfunctions and downtime. Troubleshoots telecommunication issues and performs or coordinates repairs. May require an associate degree. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.
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JOB DESCRIPTION. Installs, tests, troubleshoots, programs, maintains, and repairs digital switching equipment, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. Analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure i...