3 Organizational Program Analyst Jobs in San Bernardino, CA
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California State University, San Bernardino
San Bernardino, CA | Full Time
$76k-108k (estimate)
3 Months Ago
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California State University, San Bernardino
San Bernardino, CA | Full Time
$127k-177k (estimate)
3 Months Ago
Organizational Program Analyst
$84k-114k (estimate)
Full Time
9 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
San Bernardino County is Hiring an Organizational Program Analyst Near San Bernardino, CA
APPLY ASAP FOR PRIOTY CONSIDERATION
Applications will be accepted until the position is filled.
San Bernardino County's Land Use Services Department is recruiting for an experienced Organizational Program Analyst. This position will be responsible for evaluating the organization’s various programs and their performance, identifying areas for improvement, and providing recommendations to enhance efficiency, productivity, and customer service.
PRIMARY DUTIES INCLUDE:
- Assess, collects and summarizes program performance data/metrics, identifies opportunities for improvement, and presents findings.
- Analyze data, workflows, and standards against performance data to assess process adherence and make recommendations for improvement.
- Review and examine business and industry trends/data, including KPIs and other key metrics using data analytics tools.
- Improve quality and operational effectiveness by developing strategies and recommendations from findings associated with reviews, audits, spreadsheets, and surveys.
- Support the development, execution, and delivery of business process improvement programs to promote awareness, adoption and understanding.
- Create deliverables for change impact assessment and develop strategies to promote readiness and change adoption.
- Contributes to the design, delivery and management of stakeholder engagement and change leader activities at unit level.
- Supports the delivery framework, tools, methods, program/project management and communications planning and execution.
- Maintain documentation regarding various projects, processes, and operations.
- Identify and prioritize the organization's functional and technical needs and requirements.
- Escalate any risk areas identified to the LUS Director.
- May provide analytical support in a variety of other areas essential to a department's operations such as contracts, grant development, special project coordination, budget/fiscal management, or organizational/staffing analysis.
- Complete special projects and work as assigned.
- Escalate any risk areas identified to the LUS Director.
CONDITIONS OF EMPLOYMENT
*Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance.
Lean, Six Sigma, Project Management, or related certification is preferred.
Essential knowledge and skills include:
Background check: Applicants must pass a background investigation, which includes fingerprinting and credit check, prior to appointment.
Travel: Travelthroughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.Travel: Travelthroughout the County may be required depending on assignment. Employees will be required to make provision for transportation (mileage reimbursement is available). At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
*Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance.
Education: A Bachelor's Degree from an accredited college or university in public or business administration, behavioral or social science, or other relevant field of study.
AND
Experience: Two (2) years of professional-level experience in quality management and process improvement, which includes conducting data analysis, performance outcomes measurement, research studies, program evaluation, report development, special project coordination, and/or presenting synthesized findings.
Ideal candidates will possess strong research and analytical skills with demonstrated ability to communicate effectively both verbally and in writing and possess extensive experience performing complex administrative analysis duties in a public sector environment.
LICENSURE/CERTIFICATION DESIRED:Lean, Six Sigma, Project Management, or related certification is preferred.
Essential knowledge and skills include:
- Knowledge, understanding, and application of principles related to Quality Improvement, Process Improvement, Lean Methodologies, and Performance Reporting.
- Establish and use quality metrics to drive change and deliver measured improvements.
- Skilled in Excel with very strong skills including but not limited to filtering, formulas, creation of charts and graphs, and pivot tables.
- Skilled in data literacy and understanding of basic terms and concepts as well as experience creating and applying (i.e., understands measures, metrics, key performance indicators, outcomes, numerators, and denominators; can create rates, averages, percentages, frequencies, etc.).
- Computer proficiency in e-mail, Microsoft suite applications i.e., Excel, Word, Process Mapping, PowerPoint, Power BI
- Exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts.
- Excellent verbal and written skills.
- Detail oriented, able to organize multiple tasks and priorities, and to effectively manage projects from start to finish.
- Ability to demonstrate flexibility and adaptability based on changing priorities and improvement of processes.
- Ability to exercise balanced judgment in evaluating situations and making decisions, and to handle difficult or confrontational situations in a calm, consistent manner.
- Organized, strong detail orientation, methodological, motivated and demonstrates good follow through.
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Application Process: To receive priority consideration, apply by 5:00 pm Friday, May 17, 2024. Applications received after this date will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications have been received. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit theSpecial Testing Accommodations Request Form within one week of a recruitment filing deadline.Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points.Click here for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process.
Job Summary
JOB TYPE
Full Time
SALARY
$84k-114k (estimate)
POST DATE
09/01/2023
EXPIRATION DATE
05/17/2024
WEBSITE
eda.sbcounty.gov
HEADQUARTERS
San Bernardino, CA
SIZE
<25
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