Qualifications

Education: High School Diploma

Experience: Experience in community services programs or related areas; highly encouraged to speak, read and write in Spanish. Ability to connect with parents and families around issues of education for their children. Ability to work a non-traditional schedule (evenings, weekends, select holidays). Valid Texas Driver’s License and Clean Driving Record.

Role Overview

Student Enrollment Specialist (SES) mission is to recruit families to San Antonio Prep and get 3x’s the applications to seats available. The SES also builds relationships with families, answers questions, and is a liaison between school and families before enrollment along with the Student Enrollment Coordinator. This process includes, but is not limited to, fostering local interest, managing first year of school enrollment, and monitoring student and family persistence. They will raise awareness of San Antonio Prep, promote the campus and available grades, secure applicants, and nurture families through the persistence pipeline.

Supervises: N/A

Supervised by: HR & Community Relations Director

Duties and Responsibilities

Ensure 100% Enrollment on the First Day of School (FDOS)

1. Execute student recruitment strategies that target families with school-aged children within a 5-mile radius of the assigned campus
2. Attend community events and informational fairs to inform families and promote brand awareness of San Antonio Prep.
3. Execute off-site presentations to daycares, housing authorities, community centers and other community organizations
4. Participate in neighborhood walks and door-to-door presentations in neighborhoods near San Antonio Prep.
5. Assist parents in completing a paper or online application.
6. Host bi-weekly campus open houses
7. Monitor quality of applications submitted and resolves issues in a timely manner
8. Maintain and cultivate a solid wait list after lottery by providing communication and sustained recruitment efforts
9. Any and all other duties as assigned by Director of Operations

100% of Enrollment Milestones Completed On-Time and To Goal (Re-Registration, Lottery, Registration, etc.)

1. If applicable, manage the re-registration process by distributing communications and following up with families until 100% of families have responded.
2. Post-Lottery follow up with recruited and blindly selected families to offer their spot and secure their acceptance until achieving 100% acceptance.
3. Oversee San Antonio Prep orientation planning which includes logistics, production, content coordination, and attendance management to achieve 90% attendance.
4. Manage registration process by distributing communications, following up with families, and supporting the collection and input of registration documents until 100% registration is complete.
5. Monitor progress towards goals and make meaningful and timely adjustments

100% of New Families Engagement Prior to the FDOS

1. Ensure all new families are effectively on-boarded from the time they apply with ongoing communications and invitation to tours and/or open houses.
2. Monitor parent participation throughout the recruiting year
3. Collaborate with other campus staff on recruitment and engagement events to greet and nurture relationships with new families.
4. Coordinate Info Sessions and Open Houses to on-board new families.

90% New Family Persistence

1. Learn the intricacies of the San Antonio Prep model to ensure all families know about our program.
2. Develop long-lasting relationships with families
3. Attend in-classroom program observations in existing regions
4. Successfully complete assessments after observations
5. Lead the work of ensuring 100% of new students and families receive high quality on-boarding
6. Lead the planning execution of specific new student interactions to help students get acclimated to the campus culture and expectations in a way that is inviting and engaging
7. Lead the planning and execution of specific new parent events to welcome the new parents to the campus and helps them integrate and get acclimated to the campus culture and expectations
8. Partner with the Director of Operations to ensure all new student on-boarding is completed and operational support is given at all new student and new parent events
9. Other duties as assigned