1103 Service Manager Jobs in Dallas, TX
Same Day Water Heaters is Hiring a Service Manager Near Dallas, TX
We are seeking to hire a skilled Operations Manager who can instruct, coach, and manage a staff of plumbers and sales associates as they install water heaters and plumbing fixtures. This Operations Manager will also be tasked with overseeing the activities and performance of your plumbing team by tracking sales goals, setting individual sales and customer service targets, and facilitating the ongoing training of your team.
Requirements
- Ensure tasks being completed accurately and in a timely manner by field and operational personnel
- Manage workflow by monitoring plumbers to make sure all jobs are complete with accurate paperwork and positive customer service
- Provide estimations for tankless water heater installations and non-standard plumbing jobs as needed
- Communicate proactively with management often
- Maintain positive associate morale
- Perform general clerical duties (e.g., copying, faxing, mail distribution, filing, etc.)
- Answer phones and resolve customer conflicts when needed
- Attend conference calls and update management on status of key processes
- Ability to coach plumbers and associates in need of job improvement and document if needed
- Perform all other related duties as assigned
- All job offers are contingent on the successful completion of a stringent background check prior to employment
- A background or license in plumbing
- Ability to successfully lead a team of plumbers and sales associates
- Good analytical, written and verbal skills
- Proficient in MS Office
- Strong attention to detail and excellent organizational skills required
- Able to multi-task in a fast paced and deadline driven environment
- Able to maintain professionalism and a positive service attitude always
- Attendance and punctuality is extremely important to lead the team by example
- Salary based on relevant experience and performance
- Health, Dental, Vision, and Life Insurance
- Paid time off (PTO) and Paid Holidays
- Mid-year and annual bonus opportunities based on job performance and company profitability
- Negotiable: Vehicle allowance /Company Vehicle
Job Summary
Full Time
$104k-131k (estimate)
04/26/2024
05/09/2024
samedaywaterheaters.com
Dallas, WV
<25
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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
