Position Summary...

What you'll do...

The Sam’s Club Omni-Channel Returns Fraud team is seeking a highly motivated individual to join our team.

Analyzes and ensures accuracy of information by creating, maintaining, and evaluating data; comparing data with third-party information, budgets, or actual results; analyzing and researching risks or compliance concerns; analyzing financial data, key performance indicators, and metrics; evaluating trends and reviewing results for accuracy; utilizing financial models, plans, and tools; and conducting analyses for special and recurring projects.
Organizes data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs; serving as the analytics subject matter expert; reporting data-based insights in a uniform manner; monitoring and reporting on business strategies; collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights; and providing expert advice and guidance on the application of best practices.
Provides customer service and reporting in area of responsibility by providing reports and communicating results, preparing information and supporting documentation; supporting key business processes; serving as an information resource; providing guidance and recommendations based on defined policies and practices; supporting relationships with key stakeholders to deliver solutions and support; and resolving issues, answering questions, obtaining information, and providing documentation.
Executes processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; supporting and developing training; creating, verifying, and distributing necessary documentation for reviewing results; managing and verifying functionality of key process and controls; and loading appropriate information.
Supports customer requests and needs by utilizing analytical tools; extracting and consolidating relevant data for reporting; determining layout and formatting; analyzing best delivery methods; identifying root cause and solutions in all supported systems. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Important skills and experience we are looking for are:

• Analytical skills: Ability to analyze large amounts of data to detect patterns and anomalies indicating potential fraud.
• Attention to detail: Being meticulous in reviewing return data to spot discrepancies or suspicious activity.
• Communication skills: Clear and effective communication is crucial for collaborating with other team members and teams, as well as explaining findings to leadership and stakeholders.
• Risk Awareness: Understanding the potential risks associated with returns fraud and taking proactive measures to mitigate those risks.
• Team Player: Collaborative mindset to work effectively with cross-functional teams.
• Adaptability: The ability to adapt to changing fraud trends, new technologies, and evolving company policies and procedures.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $60,000.00-$110,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Analytics, Statistics, or related field OR 2 years’ experience in data analytics, project management, business, or relevant area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Analytics - Big Data, Data Analysis and Insights, Statistical Programming Language

Primary Location...

2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America