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Principal Responsibilities and Key Activities:
· Holds the Guest as their most important priority at all times
· Handles high pressure situations calmly
· Is able to resolve customer concerns utilizing LAST with respect and a sense of urgency
· Understands all hospitality standards and holds self-accountable for them
· Must complete all required training on Dunkin University
· Contributes to inside and outside cleanliness standards
· Acknowledges all Guests and is highly responsive to needs and special requests
· Communicates Guest feedback to restaurant management
· Educates Guests on product line and added value available to them
· Adheres to all uniform and grooming standards
· Communicates in English and seeks assistance to improve communication skills
· Actively participates in meeting all cleanliness, safety and sanitation standards
Works with other Team Members:
· Treats people fairly and with respect
· Assists in training and coaching of new Crew Members
· Recognizes other team members for team contributions
· Actively learns and takes on new assignments and responsibilities
· Is accountable for their behavior and performance
· Shows up for work as scheduled and is ready to work on time
· Stays focused on the Guest and accomplishes all work assignments with excellence
· Responds positively to coaching and direction given
· Capable of counting money and making change
· Able to operate restaurant equipment (minimum age requirements may apply)
· Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
Qualifications:
· Must be able to fluently speak/read English
· Capable of counting money and making change
· Must also be able to lift 30 lbs
· Able to operate restaurant equipment (minimum age requirements may apply)
· Guest Focus – anticipate and understand guests’ needs and exceed their expectations
Benefits Include:
· Weekly Pay
· Sick Time Off
· Employee Meals
· Medical, Vision and Dental Insurance with Company contribution (full time employees)
Full Time
$28k-34k (estimate)
05/24/2023
06/26/2024
The job skills required for Crew Member Day Shift include Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Crew Member Day Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Crew Member Day Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Crew Member Day Shift positions, which can be used as a reference in future career path planning. As a Crew Member Day Shift, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Crew Member Day Shift. You can explore the career advancement for a Crew Member Day Shift below and select your interested title to get hiring information.