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13-004 - Lead Guest Service Associate (PART-TIME) - CAS / San Diego Kroc Center
Job Category : Athletics & Kroc Centers Requisition Number : 13004004737 Showing 1 location Job Details
Description
Mission Statement :
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible.
Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary :
The Lead Guest Services Associate I is responsible for providing quality customer service to members, clients and customers, in-person, via phone and email.
The Lead Guest Services Associate I will serve as acting Manager-On-Duty, responding appropriately to incidents and reporting appropriately.
Additionally, the Lead Guest Services Associate I will provide oversight to and supervision of Guest Services Associates, at the direction of the Membership Coordinator.
Essential Functions :
Working Conditions :
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 10lbs.
Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, fax and telephone.
Minimum Qualifications :
Skills, Knowledge & Abilities :
Qualifications
Skills
Required
Lifeguarding / First Aid *Expert* CPR / AED *Expert* Behaviors
Motivations
Education
Experience
Required
1 year : Experience in a supervisory capacity.
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Last updated : 2024-03-08
Full Time
$30k-40k (estimate)
03/10/2024
04/03/2024
The job skills required for Guest service associate include Customer Service, Guest Service, Cash Handling, Communicates Effectively, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service associate positions, which can be used as a reference in future career path planning. As a Guest service associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service associate. You can explore the career advancement for a Guest service associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Associate job description and responsibilities
Monitor all check-in of guests and process all complaints and requests
03/31/2022: Akron, OH
Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner
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Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
02/18/2022: Carson City, NV
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/22/2022: Lebanon, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Associate jobs
Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.
02/12/2022: Florence, AL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
01/26/2022: Eugene, OR
A good guest services employee greets every guest with a smile and kind word.
01/26/2022: Evansville, IN
Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/07/2022: Tampa, FL
The best guest service professionals have a deep knowledge of how their companies’ products work.
03/30/2022: Lexington, KY
Step 3: View the best colleges and universities for Guest Service Associate.