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SalusCare
Fort Myers, FL | Full Time
$34k-43k (estimate)
1 Month Ago
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Customer Care Representative I
SalusCare Fort Myers, FL
$34k-43k (estimate)
Full Time | Professional Associations 1 Month Ago
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SalusCare is Hiring a Customer Care Representative I Near Fort Myers, FL

This is a highly responsible clerical position that requires a great deal of patient contact by phone or in person at the front desk.
Must exercise independent judgment and demonstrate specific departmental knowledge as well as general agency knowledge.
Customer Care Representatives will be assigned to central phone line responsibilities and front desk responsibilities on a rotating basis and based on daily staffing patterns.
Requires a HS diploma or equivalent and at least one year of office/clerical work experience with frequent customer contact OR an Associate’s Degree with 6 months of successful work experience in any field. Must have excellent customer service skills, positive attitude, communication and organizational skills. Must be able to attain/maintain competency with agency electronic health record and use it effectively within required timeframes. Bilingual (English/Spanish) preferred.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Professional Associations

SALARY

$34k-43k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/24/2024

WEBSITE

saluscareflorida.org

HEADQUARTERS

FORT MYERS, FL

SIZE

200 - 500

TYPE

Private

CEO

KEVIN B LEWIS

REVENUE

$10M - $50M

INDUSTRY

Professional Associations

Show more

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The job skills required for Customer Care Representative I include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative I positions, which can be used as a reference in future career path planning. As a Customer Care Representative I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative I. You can explore the career advancement for a Customer Care Representative I below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
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Providence College
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