Under general supervision of the Public Safety Communications Shift Supervisor receives and dispatches calls and messages for police, fire and/or emergency medical services, maintains radio contact with mobile units, and researches and verifies information requested by public safety staff. Positions in this job class are subject to working evenings, weekends and holidays. This job class is treated as FLSA Non-exempt.

Essential Functions: (Essential functions may vary among positions, but may include the following tasks, knowledge, abilities, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive listing of tasks performed by all positions in this classification).

Tasks:

Knowledge, Skills, Abilities, and Other Characteristics:

• Knowledge of the history, culture, laws, rules, customs and traditions of the Salt River Pima-Maricopa Indian Community. 
• Knowledge of the names and locations of homes and businesses in the Community.
• Knowledge of the emergency services and other resources provided by cities adjacent to the Community.
• Knowledge of English usage, spelling, grammar and punctuation. 
• Knowledge of general Police and Fire Department operations.
• Knowledge of police, medical, and fire codes and related jargon.

• Skill in recalling details and events in chronological order 
• Skill in making decisions under stressful conditions and determining the appropriate priorities. 
• Skill in operating communications equipment (multi-line telephones, base radio, computer terminals, teletype equipment) quickly and accurately. 
• Skill in remaining calm and calming others in emergency situations so that necessary information related to the emergency can be obtained and relayed. 
• Skill in establishing and maintaining effective working relationships with state, federal, and local law enforcement officers, other staff, and the public. 
• Skill in providing accurate and effective verbal directions
• Skill in creating and maintaining accurate automated and manual logs and other records of public safety activities 

• Ability to hear and understand speech via oral, phone and radio transmissions
• Ability to shut out extraneous information from other radio channels and coworkers, while selectively listening to information recognized as crucial.
• Ability to cope with emotionally tense situations. 
• Ability to perform several tasks simultaneously. 
• Ability to work effectively under pressure, exercise good judgment and make sound decisions in emergency situations. 
• Ability to type 35 WPM. 
• Ability to communicate clearly, concisely, and professionally both orally and in writing. 
• Ability to distinguish between emergency and non-emergency calls.
• Ability to concentrate and complete tasks in the presence of distractions.
• Ability to distinguish the full range of color spectrum.
• Ability to sit for extended periods of time, wear headset, and operate foot pedal or transmit button while working. 
• Ability to lift, move, or carry objects or materials weighing up to 30 pounds for short distances. 
• Ability to utilize visual and muscular dexterity to operate community equipment (computer-aided dispatch equipment, telephones and radios). 
• Ability to report back to the worksite for emergency staffing when not scheduled for shift.
• Ability to enter data or information into a terminal, PC or other keyboard device using repetitive hand/eye movements.

1. Ability to work in a Public Safety (police and fire/ems) Communication Center environment. 
2. Ability to work overtime when required to include evenings, nights, weekends and holidays to maintain 24-hour coverage of the emergency dispatch system. 

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. 

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods: 

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date. 

The IHS/BIA Form-4432 is not accepted. 

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.