Role Description

This is a_ full-time, on-site role_ for a Front Desk Manager at Salon 201 located in Tenafly, NJ.

The owner, Phyllis Cortese, has been in the industry as a Master cutter & Barber for over 35 years; owning a salon for 25 of those years! This is a fast-paced and demanding role, that will need the right candidate to execute the utmost care for the environment as a whole; possessing both a customer and stylist oriented mindset to succeed.

This is a small & wonderfully talented crew, now we just need YOU!

The Front Desk Manager will be responsible for managing daily front desk operations, ensuring customer satisfaction, performing receptionist duties, handling all appointment scheduling, general upkeep of salon environment throughout each day and maintaining effective communication between our clients and team members.

Qualifications

• Minimum of 5 years of Customer Service experience
• At least 4 years of Managing experience required
• Priority goes to a savvy, people person with excellent professional communication skills; both written & verbal!
• Experience in receptionist duties and handling reservations
• Excellent interpersonal and problem-solving skills with ability to work in fast paced environment
• Ability to multitask and prioritize all tasks
• Strong attention to detail and incredible organizational skills
• Proficient in using basic computer systems and familiarity with using Vagaro booking software a HUGE plus.
• Previous experience in the salon/beauty industry *strongly preferred*

40 Hours per week, minimum. Hourly position. Tuesdays-Saturdays (potential for alternating Mondays)

Job Type: Full-time

Pay: From $20.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 4 years (Required)
• Management: 5 years (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Tenafly, NJ 07670 (Required)

Ability to Relocate:

• Tenafly, NJ 07670: Relocate before starting work (Required)

Work Location: In person