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Client service representative
$67k-86k (estimate)
Full Time 1 Week Ago
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Sales and Marketing Firm is Hiring a Client service representative Near Portland, OR

We are currently seeking an experienced customer-oriented professional to join our team as a Client Service Representative.

If you have a proven track record in client service and leadership, this is an exciting opportunity to contribute to our organization's success.

Responsibilities :

Serve as our valued clients' primary point of contact, providing exceptional support and building strong relationships.

Understand clients' needs, requirements, and objectives, and proactively offer customized solutions to meet their expectations.

Lead and manage a team of customer service associates, providing guidance, coaching, and support to ensure service excellence.

Conduct performance evaluations, set goals, and develop training programs to enhance the team's skills and productivity.

Collaborate with cross-functional teams to ensure seamless service delivery, resolve client issues, and exceed customer satisfaction goals.

Develop and maintain client service standards, policies, and procedures to ensure consistency and continuous improvement.

Stay updated on industry trends, market dynamics, and competitive landscape to provide insights and contribute to business growth strategies.

Handle escalated client inquiries and complaints, ensuring swift resolution and maintaining client satisfaction.

Foster a positive and collaborative team culture, promoting a customer-centric mindset and driving employee engagement.

Last updated : 2024-05-12

Job Summary

JOB TYPE

Full Time

SALARY

$67k-86k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

05/15/2024

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The job skills required for Client service representative include Customer Service, Customer Satisfaction, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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